Center Director Trainee

Mathnasium (ID: 2425201); Oakland (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Mathnasium in Oakland seeks a Center Director Trainee to lead enrollment and community engagement. You will transition into a Center Director role, owning center performance and driving growth. The program emphasizes hands-on training, mentorship from the owner, and a clear path to leadership.

This position is hourly/non-exempt during training with a salary trajectory toward a director role, including health benefits and long-term incentives as the center scales.

Qualifications

• 2+ years of experience in sales, customer success or hospitality management.
• Advanced sales acumen and interpersonal skills are essential.
• Ability to develop local school relationships and community ties.

Responsibilities

• Enrollment Sales: manage the parent journey from inquiry to enrollment and make 25+ outbound calls per shift.
• Tech-Driven relationship management using CRM tools to keep families engaged.
• Community outreach: build relationships with local schools, PTA events, farmers markets.
• Team leadership: supervise part-time instructors during peak hours to ensure quality.

Skills

Sales

Relationship building

Tech Fluency

People Leadership

Tools

CRM software

Job description

About the Role

Are you an ambitious, high-energy relationship builder who understands the needs of professional parents in the Oakland area? Would you like to run a business that changes kids' lives? We are an aspiring multi-unit franchise network looking for our next leader.

As a Center Director Trainee, you won’t just be supervising a lobby you are entering an elite, fast-track operational program. Your explicit goal in this role is to transition into the Center Director role, taking full ownership of center performance, driving financial growth, and earning lucrative profit-sharing incentives into the six-figure total pay range.

The Ideal Profile

We don't hire textbook retail managers; we hire local sales and community champions who are often already well know in the community for their involvement in education and community work within the city we serve or are an established B to C sales professional with experience selling to high income young families. You will bring your existing relationships with area schools or dementate the ability to make and maintain school relationships. This role is primarily a sales role and requires advanced sales acumen and/or exceptional interpersonal skills. You must love the energy of working around children and families daily. We look for a unique blend of:

• Hunger & Execution: A proactive personality that loves the sales process and hitting enrollment goals.
• High Emotional Intelligence: The ability to turn a stressed parent into a raving fan of our center.
• Tech Fluency: Comfort navigating modern relationship management platforms, customer databases, social media platforms and automated follow-up systems to keep the business organized.

Key Responsibilities

• Enrollment Sales: Manage the parent journey from initial inquiry to enrollment. Must be willing to be tenacious at dialing 25+ outbound prospective family calls every shift. You will actively develop your sales skills, handle center tours, overcome pricing objections, and confidently articulate the value of our program.
• Tech-Driven Relationship Management: Utilize our suite of communication and CRM tools (including lead tracking, scheduling, and digital parent engagement platforms) to ensure no family falls through the cracks.
• Community Outreach & School Partnerships: Act as the face of the brand in your city/territory. You will build relationships at local schools, farmers markets, community festivals, attend PTA events, and establish our community presence.
• Team & Floor Leadership: Learn to lead, schedule, and motivate a team of part-time instructors to ensure the highest quality educational environment during instruction hours.

What We Are Looking For (Qualifications)

• Experience: 2+ years of experience in sales, customer success or hospitality management.
• The "Hometown Advantage" (Highly Preferred): Established experience working with school administrations, PTAs, or teachers in the local area. Active ties or prior experience within local public, private and charter school networks.
• Growth Mindset: A strong desire to scale within an organization. We are actively looking for future District Managers as our franchise network expands.
• Availability: Ability to work standard learning center hours (typically mid-afternoon through early evening Monday–Thursday, plus weekend morning/afternoon blocks at farmers markets and community festivals as needed).

What We Offer (The Career Path)

We invest heavily in your professional development. Upon successful completion of your training modules and meeting initial center benchmarks, you will have the opportunity to graduate to the Center Director position.

• Trainee Phase: Competitive hourly wage, hands-on mentorship from the owner, and deep-dive operational training.
• Director Phase: Transition to a competitive salary, full health benefits, 401K with matching and a direct bonus structure tied to center enrollment growth, profitability, and retention milestones.

California Compliance & Application Note

In compliance with California labor laws, this training position is classified as hourly/non-exempt to ensure accurate compensation for all hours worked, including overtime, during your onboarding phase. Upon promotion to Center Director, the role transitions to a salaried/exempt executive framework meeting CA salary threshold requirements.

We are an Equal Opportunity Employer.

All candidates must pass a comprehensive background check and background screening due to the nature of working with children.