Census Growth Specialist - Skilled Nursing Admissions

Cascadia EE LLC; Sequim (WA); Presencial; USD 39 000 - 47 000; Tempo parcial

Resumo da oferta

Cascadia Healthcare in Washington state seeks an Admission Coordinator to grow census by guiding prospective residents and families through the admission process. You will lead bed management and coordinate with the CEO, CNO and other leaders, while conducting tours for potential residents.

Responsibilities include managing inquiries, conducting external sales calls, training staff on customer service, and maintaining compliance with facility policies.

Qualificações

• Experience making sales calls to referral sources.
• Excellent presentation and public speaking skills.
• Strong phone-based relationship-building with hospitals, physicians, and families.

Responsabilidades

• Lead census/quality mix initiatives and bed management.
• Manage inquiry process and follow-ups with potential residents and families.
• Coordinate admission process and ensure room/bed readiness.
• Train staff on customer service and satisfaction principles.

Conhecimentos

Sales calls

Public speaking

Customer service

Computers (Windows)

Communication

Organization

Confidentiality

Self-motivation

Formação académica

Associate/Bachelor's degree

Descrição da oferta de emprego

Cascadia Healthcare in Washington state seeks an Admission Coordinator to grow census by guiding prospective residents and families through the admission process. You will lead bed management and coordinate with the CEO, CNO and other leaders, while conducting tours for potential residents.

Responsibilities include managing inquiries, conducting external sales calls, training staff on customer service, and maintaining compliance with facility policies.