Cemetery Operations Manager

Service Corporation International; Westminster (CA); On-site; USD 68,000 - 90,000; Full time

Job summary

A leading company in the cemetery management sector seeks a dedicated professional to oversee operations and maintenance of grounds in Westminster, California. You will be responsible for managing burial services, coordinating staff, and ensuring compliance with regulations. This role requires strong leadership and problem-solving skills, alongside a Bachelor's degree in business or related fields, with a focus on cultivating an inclusive team environment and continuously improving service quality.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with Company Match

Employee Assistance Program

Qualifications

• 5 years cemetery or land-care management experience required.
• Bachelor’s degree in Business or related field.

Responsibilities

• Coordinate operations and maintenance of cemetery grounds.
• Manage staff and resource allocation for burial services.
• Ensure compliance with regulations while providing customer service.

Skills

Leadership

Problem Solving

Team Building

Creativity

Education

Bachelor’s Degree – Business

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Coordinates all operations and maintenance of cemetery grounds, ensuring the respectful and efficient management of burial services. Coordinates staff, maintains records, manages budgets, and ensures compliance with regulations while providing excellent customer service to families.

JOB RESPONSIBILITIES

• Works closely with Location Management and Grounds Superintendents to include:
  • Interment scheduling
  • Overall maintenance
  • Location land care
  • Remediation and turf management optimization
  • Manage cemetery equipment fixed asset repair and maintenance schedule
  • Training associates on all processes including safety, compliance, etc.
  • Special projects
• Works closely with Cemetery Admin on month-end close processes
• Works closely with outside landscape company and other vendors to ensure land care is up to standard
• Assists Houston MSC with on-site management of cemetery development projects
• Assists in developing and monitoring action plans, if cemetery is underperforming
• Works on Special Projects such as remediation, cost of merchandise reduction, marker storage, etc.
• Works with local affiliations and customers regarding complaints or suggestions
• Conducts Interment Verification Training in accordance with Company Standards
• Assists in any cemetery-related pilot or company initiative

EXPERIENCE/MINIMUM REQUIREMENTS

• 5 years cemetery or land-care management experience

Knowledge, Skills & Abilities:

• Ability to use leadership skills and knowledge to quickly and effectively navigate critical issues
• Creates an inclusive environment and builds team cohesiveness by establishing, communicating and reinforcing shared values and norms; Fosters a sense of energy, ownership and personal commitment to work and achieving location goals
• Generates creative solutions and brings new perspective while seeking buy-in from key team members; Champions new ideas and initiatives; Promotes new processes for continuous improvement; Meets challenges with resourcefulness
• Tailors level of detail and type of communication to meet others’ needs; Seeks clarification
• Plans, executes and improves work processes to ensure achievement of goals including implementation of corporate strategies on cemetery pricing & development; Anticipates problems and develops contingency plans; Demonstrates appropriate attention to detail, monitors progress of others and holds others accountable for actions and desired results
• Recognizes broader implications of issues and makes decisions based on sound logic and rationale; Integrates information from a variety of resources and perspectives to arrive at optimal solutions

Education:

• Minimum Bachelor’s Degree – Business

WORK CONDITIONS

Work Environment: When considering the work environment associated with this job, the following factors may apply:

• Work indoors and outdoors during all seasons and weather conditions
• Standard business dress is required

Work Postures: When considering the work postures associated with this job, the following factors may apply:

• Sitting continuously for many hours per day, up to 6 hours per day

Physical Demands: When considering the physical demands associated with this job, the following factors may apply:

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours: When considering the work hours associated with this job, the following factors may apply:

• Occasionally working beyond “standard” hours as the need arises

#SCI

Compensation:

Salary: $68,640- $89,232.00

An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 92683 Category (Portal Searching): Operations Job Location: US-CA - Westminster