Cement Customer & Sales Support Specialist

Ozinga; Lansing (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan Options

Voluntary Benefits

Work-Life Balance

Employee Assistance Program

Wellness Program

Job summary

Ozinga in Lansing, IL is seeking a Customer and Sales Support Specialist to assist Sales, Billing, and Logistics. The role serves as a central point coordinating between sales, accounts receivable, logistics, operations, and customers to ensure accurate pricing, reliable freight, timely communication, and successful execution of customer commitments.

This on-site position requires attention to detail, strong communication, and teamwork.

Qualifications

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree in logistics, business, or related field preferred.
• Working knowledge of pricing, freight, logistics, or construction materials preferred.

Responsibilities

• Assist with price entry, quote preparation, and pricing documentation.
• Coordinate freight considerations as part of bid and quote development.
• Help manage Salesforce opportunities, quotes, customer information, and related sales activity.
• Provide timely internal follow-up on customer needs, project requirements, and commitments.
• Support communication between sales and internal departments to keep commitments moving forward.
• Respond to requests about pricing concerns, ticket issues, and invoice requests.
• Coordinate between Sales, Operations, Logistics, and Dispatch to resolve order issues.
• Maintain carrier information and provide freight cost, timing, and availability input.

Skills

MS Office Suite

Communication

Attention to Detail

Problem-Solving

Organizational Skills

Team Player

Education

High school diploma or equivalen t

Associate’s or Bachelor’s degree in logistics, business, or related field

Tools

Salesforce

Apex

Job description

Ozinga in Lansing, IL is seeking a Customer and Sales Support Specialist to assist Sales, Billing, and Logistics. The role serves as a central point coordinating between sales, accounts receivable, logistics, operations, and customers to ensure accurate pricing, reliable freight, timely communication, and successful execution of customer commitments.

This on-site position requires attention to detail, strong communication, and teamwork.