Cell Phone Repair Technician

AvaHR; Saint Paul (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Paid time off

Overtime opportunities

Performance reviews

Job summary

AvaHR is seeking an experienced Cell Phone/Tablet Repair Technician to join a high-volume refurbishment operation in a production setting. You will repair iPhones and iPads, complete housing transfers, and test for quality while meeting KPI targets.

The role emphasizes rapid, accurate repairs in a warehouse environment with daily 9:00 a.m. to 5:30 p.m. shifts, on-site work, and a competitive hourly wage based on experience.

Qualifications

• At least one year of professional iPhone repair and tablet refurbishment experience.
• Ability to diagnose, disassemble, repair, reassemble, and test iPhones and iPads independently.
• Experience replacing screens, batteries, cameras, charging-port assemblies, housings, and other internal components.
• Experience with full housing replacements and internal-component transfers.
• Strong hardware troubleshooting and diagnostic skills.
• Ability to follow standardized repair procedures and work instructions.

Responsibilities

• Diagnose and repair iPhones and iPads failing functional or quality-control testing.
• Perform component-level repairs including screens, batteries, cameras, charging-port assemblies, speakers, buttons, flex cables, and other internal components.
• Complete full housing replacements and internal-component transfers.
• Troubleshoot hardware and functional issues efficiently and accurately.
• Follow standardized repair procedures and work instructions.
• Complete post-repair functional testing and verify devices meet quality standards.
• Inspect completed devices for cosmetic quality and workmanship.
• Accurately record repairs, parts used, and device information in production systems.
• Maintain an organized workstation and follow ESD and safety procedures.
• Work with Quality Control team to identify recurring repair, device, or batch issues.
• Maintain consistent workflow through assigned repair inventory.
• Meet established production KPIs for repair throughput, quality, and efficiency.
• Minimize rework, repeat failures, and repair-related device damage.

Skills

iPhone repair

Tablet refurbishment

Hardware troubleshooting

Diagnostic testing

Attention to detail

KPI driven

ESD safety

Production environment

Tools

PhoneCheck software

Production systems

Job description

Pay: $20.00-$23.00 per hour, based on experience
Schedule: Monday- Friday, 9:00 a.m. - 5:30 p.m.
Location: On-site, full-time

About the Role

We are a growing mobile-device wholesaler and refurbisher processing thousands of smartphones and tablets each month. We are hiring an experienced Cell Phone/Tablet Repair Technician to join our high-volume device refurbishment operation.

This is a production-based repair position in a warehouse/refurbishment environment. Technicians work through a continuous flow of devices and are responsible for completing repairs according to established work instructions, quality standards, and production targets.

There are no retail sales, customer-service counter duties, or customer-facing responsibilities.

This role is best suited for someone with experience in high-volume device repair, refurbishment, depot repair, electronics production, or a similar metric-driven environment.

What You'll Do

• Diagnose and repair iPhones and iPads that fail functional or quality-control testing
• Perform component-level repairs including screens, batteries, cameras, charging-port assemblies, speakers, buttons, flex cables, and other internal components
• Complete full housing replacements and internal-component transfers
• Troubleshoot hardware and functional issues efficiently and accurately
• Follow standardized repair procedures and work instructions
• Complete post-repair functional testing and verify devices meet quality standards
• Inspect completed devices for cosmetic quality and workmanship
• Accurately record repairs, parts used, and device information in production systems
• Maintain an organized workstation and follow ESD and safety procedures
• Work with Quality Control team to identify recurring repair, device, or batch issues
• Maintain consistent workflow through assigned repair inventory
• Meet established production KPIs for repair throughput, quality, and efficiency
• Minimize rework, repeat failures, and repair-related device damage

What We're Looking For

• At least one year of professional iPhone repair and tablet refurbishment experience
• Ability to independently diagnose, disassemble, repair, reassemble, and test iPhones and iPads
• Hands-on experience replacing screens, batteries, cameras, charging-port assemblies, housings, and other internal components
• Experience completing full housing replacements and internal-component transfers
• Strong hardware troubleshooting and diagnostic skills
• Ability to perform clean, consistent repairs without damaging connectors, flex cables, screws, frames, or internal components
• Strong attention to detail and commitment to repair quality
• Ability to follow standardized processes and work instructions
• Ability to maintain consistent repair output throughout the workday
• Ability to work in a fast-paced, production environment where individual productivity and quality are measured against established KPIs
• Ability to balance repair speed with workmanship and first-pass quality

Preferred Experience

• High-volume mobile-device refurbishment or depot repair
• Electronics manufacturing, assembly, or production
• Reverse logistics or IT asset disposition (ITAD)
• Experience working in an environment with daily production targets or individual productivity metrics
• Phonecheck or similar device-testing software
• Apple, WISE, or similar industry certification
• Microsoldering or board-level diagnostics is a plus, but not required

Pay, Benefits & Growth

• $20.00 - $23.00 per hour, based on experience and demonstrated repair ability
• Weekly pay
• Medical, dental, and vision insurance
• Paid time off
• Consistent Monday–Friday daytime schedule
• Overtime opportunities based on production needs
• Performance reviews every six months
• Eligibility for performance-based bonuses based on repair quality, productivity, attendance, and company performance
• Opportunities to advance into senior repair, quality control, training, or team-lead responsibilities as our refurbishment operation grows