CDOC Administrative Assistant III - Sterling.

State of Colorado; Sterling (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PERA retirement

Medical and dental insurance

Life insurance

13–15 paid holidays/year + vacation &S

Wellness program

Tuition reimbursement

Training opportunities

Job summary

State of Colorado in Sterling is seeking an Administrative Assistant III to provide receptionist and clerical support at the Sterling Correctional Facility. The role focuses on data entry, document management, scheduling, and routine communications with staff and stakeholders.

The position requires three years of related experience or a combination of education and experience, along with proficiency in Microsoft Office and ability to handle confidential information in a correctional environment.

Qualifications

• Three (3) years of relevant experience in an occupation related to the work assigned to this position.
• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years.
• Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application.

Responsibilities

• Receives and screens inquiries and ensures response and/or follow-up are completed.
• Research information to resolve problems or concerns when the solution is unclear.
• Instructs customers on filling out forms/documents.
• Distributes mail accordingly.
• Schedules meetings and administrative appointments.
• Takes/transcribes/distributes meeting minutes as requested.
• Ensures clear and concise communication with customers, co-workers, supervisors, and appointing authority.
• Create, compile and build employee personnel files. Maintain confidentiality of information.
• Position creates, maintains and tracks data using appropriate software.
• Verify adequate releases, gather information, monitor the review of files as requested by employees, supervisors, investigators, and attorneys.
• Scan and upload release documents into current files.
• Provide accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles.
• Utilizes Microsoft Word, Access, Excel, Power Point, DCIS, PCDCIS and other computer programs to enter, track, and retrieve data.
• Distributes information via mail, e-mail, and fax to appropriate parties.
• Establishes, maintains, and updates office record keeping systems, tickler files, forms, internal logs, and reminder notices.
• Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction.
• Designs and revises documents to include hand-outs, flyers, instructions, manuals, etc.
• Other duties as assigned.

Skills

MS Office

Data entry

Record keeping

Communication

Tools

Microsoft Word

Microsoft Excel

Access

PowerPoint

Job description

Department Information

Who May Apply: This position is only open to Colorado state residents.

Job Location: Sterling Correctional Facility. The resulting eligibility list may be used to fill future vacancies at this location.

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined;
• Contribution Plan plus 401K and 457 plans. Member Contribution Rates . Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;
• Medical and dental health plans;
• Short and long term disability coverage;
• Paid life insurance;
• 11 paid holidays per year plus vacation and sick leave;
• Wellness program, tuition reimbursement, training opportunities and more;
• Visit State of Colorado Employee Benefits. for more information.
• This position is compensated on a bi-weekly pay cycle.

Description Of Job

• Receives and screens inquiries and ensures response and/or follow‑up are completed;
• Research information to resolve problems or concerns when the solution is unclear;
• Instructs customers on filling out forms/documents;
• Distribute mail accordingly;
• Schedules meetings and administrative appointments;
• Takes /transcribes/distributes meeting minutes as requested;
• Ensures clear and concise communication with customers, co‑workers, supervisors, and appointing authority;
• Create, compile and build employee personnel files. Maintain confidentiality of information. File all documentation into electronic personnel files;
• Position creates, maintains and tracks data using appropriate software;
• Verify adequate releases, gather information, monitor the review of files as requested by employees, supervisors, investigators, and attorneys;
• Scan and upload release documents into current files;
• Provide accurate information to approved stakeholders as it relates to employment verifications, employment dates, salary and work titles;
• Utilizes Microsoft Word, Access, Excel, Power Point, DCIS, PCDCIS and other computer programs to enter, track, and retrieve data;
• Distributes information via mail, e‑mail, and fax to appropriate parties;
• Establishes, maintains, and updates office record keeping systems, tickler files, forms, internal logs, and reminder notices;
• Drafts, prepares, edits, and publishes correspondence, documents, reports, etc., from written material or verbal instruction;
• Designs and revises documents to include hand‑outs, flyers, instructions, manuals, etc.;
• Other duties as assigned.

Residency Requirement

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description

G3A4XX Administrative Assistant III

Experience Only

Minimum Qualifications

Three (3) years of relevant experience in an occupation related to the work assigned to this position

General clerical duties may include: The accurate and timely completion and processing of documents and information; data entry; printing; scanning and making copies; scheduling; accepting reservations or registrations; arrange meeting logistics and equipment; reception and intake; record keeping, filing and maintenance; answering multiline phones and relaying messages; and general administrative tasks in an office support environment.

Or

Education And Experience

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years

Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher.

Required Competencies

• Self‑control, a strong sense of ability to work in stressful, potentially violent situations;
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
• Tolerance to stress, confinement, and high‑stakes interaction;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind;
• Established proficiency in position‑related office technologies, especially Microsoft Office (Word, Excel and PowerPoint);
• Ability to work directly with offenders in a prison environment;
• Exceptional interpersonal/customer service skills;
• Excellent written and oral communication skills;
• Efficient management/input of data and tracking;
• Strong ability to multi‑task and demonstrate flexibility;
• Impeccable organizational, planning and prioritizing skills;
• Precise attention to details.

Preferred Qualifications

• Experience proof‑reading, editing, or creating documents;
• Experience supporting a program or work unit;
• Experience with data‑entry, checking and verifying;
• Experience with National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC);
• Experience working with confidential information;
• Experience creating and maintaining budgets and budget reports;
• If you are using the substitution, one year of clerical experience is preferred.

IMPORTANT INFORMATION

The Assessment Process

Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, Online Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Those rehired or reinstated after six months' separation will be calculated using the same formula for new hires and promotions.

Please note that while this change in role may constitute a change in title and/or responsibility, salary adjustments are not guaranteed and may be influenced by factors such as internal pay equity, budget constraints, market benchmarks, or the individual’s current compensation level. Any changes to compensation will be determined separately and communicated accordingly.

If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon‑Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.

You are encouraged to print a copy of this announcement for your records.

Conditions of Employment

• Must be 21 years of age
• Possess a valid driver’s license. Drivers must maintain a valid, non‑restricted Colorado driver’s license, obey traffic laws, and be able to safely operate a motor vehicle. State drivers are expected to maintain a safe driving record consistent with Colorado Division of Human Resources Universal Policy Driving Standards . Eligibility to drive a State‑owned vehicle, includes holding a valid Colorado driver’s license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations, including DUIs or reckless driving, can disqualify drivers for up to seven years. All State Vehicles are monitored by telematics for safe operation and employees have no reasonable expectation of privacy while using an agency State Fleet vehicle.
• Possess a high school diploma or GED
• Former State employees who were disciplinarily terminated or resigned in lieu of termination are required to:
  • Disclose the details of the prior termination or resignation on the application.
  • Explain why the circumstances of the prior separation should not disqualify them from the current position.
  • Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDOC.
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.
• Applicants must have valid U.S. work authorization at the time of application; DOC cannot provide H-1B sponsorship at this time.
• Successfully pass all modules of the six‑week Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics.
• Possess the physical ability to successfully complete Defensive Tactics
  • Lift arms above head and kick as high as own waist
  • Stabilize another person to accomplish a controlled take down
  • Use arms, palms of hands, shins, and feet to deliver blows
  • Withstand impact (slow speed or with a safety bag) on own body from strikes/blows
  • Swing a baton in a striking technique
  • Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;
  • Get down on one or both knees and up again with multiple repetitions
• Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security
• Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations
• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner
• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders
• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
• Willing and able to travel