CDL Family Services Specialist III

Oklahoma Department Of Human Services; Oklahoma City (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

Oklahoma Department of Human Services in Oklahoma City seeks a Commercial Bus Driver - Family Services Specialist III to support mobile office operations and in‑office client services. The role combines driving responsibilities with eligibility determinations for adult and family programs, including SNAP.

The ideal candidate will have a CDL and strong interaction skills, with the ability to interview clients, complete documentation, and refer to community resources.

Qualifications

• Must have a Commercial Driver's License.
• Preferred: bachelor’s degree and 1 year of professional social work experience.
• Or three years of experience as a Family Services Specialist.

Responsibilities

• This position is primarily in-office, with CDL bus-driving duties when needed.
• Mobile Office buses respond to natural disasters and special events statewide.
• Greet clients professionally in OKDHS retail spaces and on the bus.
• Assess client needs and determine eligibility for Adult/Family Services, including SNAP.
• Interview clients in office or by phone.
• Compile data and documentation to determine program eligibility for social services.
• Make program referrals to community resources.
• Participate in individual and staff conferences and mandatory trainings.

Skills

CDL

Education

Bachelor’s degree in Social Work

Equivalent education/experience in social work

Three years of experience as Family Services Specialist

Job description

Commercial Bus Driver - Family Services Specialist III - H14C

This position is located in Oklahoma City,Oklahoma.

Travel is occasional. Must possess a valid commercial driver's license and maintain required car insurance. Workhours: Monday - Friday; 8:00am - 5:00pm.

Minimum Qualifications:

• Must Have A Commercial Driver's License

Preferred (not required) Education and Experience consist of:

• or a bachelor’s degree and one (1) year of experience in professional social work;


• or an equivalent combination of education and experience, substituting one (1) year of experience in professional social work for each year of the bachelor’s degree;


• or three (3) years of experience as a Family Services Specialist.

Job Responsibilities

• This position is primarily an in-office position, but with CDL bus-driving duties for Mobile Offices as the need arises.


• Mobile Office buses are used to respond to natural disasters and for occasional special events statewide.


• Greet clients in a professional and kind manner in an OKDHS retail space and on the bus.


• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services, including SNAP.


• Interview clients in an office setting or via phone.


• Compile data and complete documentation to determine eligibility for social services.


• Make appropriate program referrals to community resources.


• Participate in individual and staff conferences.


• Must attend all mandatory training associated with the position.

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

If you have questions, please contact [e-mail]