CDL Driver Trainee

JTB Americas Ltd; Honolulu (HI); On-site; USD 25,000 - 28,000; Full time

Job summary

JTB Hawaii, Inc. seeks a CDL Trainee Driver for Hawaii operations. You will receive classroom and on-the-road training, transporting JTB guests on routes across Oahu, with a training period of about 30–35 days.

The role requires a Hawaii CDL-B or -C with endorsements, a clean driving record, and strong English/Japanese communication. Expect shift work 5:00 a.m. to 12:00 a.m., seven days a week, including overtime on holidays and weekends.

Qualifications

• High school graduate, and at least 21 years of age.
• Valid Hawaii driver’s license with a clean driving abstract.
• Commercial driver’s permit or CDL license for B or C with air brake and passenger endorsements.
• At least one year experience in customer service or hospitality preferred.
• Ability to communicate with customers in English and Japanese.
• Able to multi-task and work with Dispatch over two-way radio.

Responsibilities

• Classroom and on-the-road training on driving commercial vehicles.
• Transporting JTB Hawaii guests on routes throughout Oahu in a professional manner.
• Complete route and training documentation for HI-Bus routes and look arrangements.
• Perform other duties as assigned.

Skills

CDL License B/C with endorsements

Bilingual English/Japanese

Customer service

Education

High school diploma

Job description

JTB Hawaii, Inc., is a dynamic leader in travel services, event planning and management, transportation, golf tours and merchandising in the Hawaiian Islands. The company has evolved from its roots in servicing inbound Japan travelers to its current position as a provider of creative and comprehensive global travel and entertainment solutions.

Dayforce: Hawaii – Driver TPT - CDL Trainee [Trainee Starting Pay: $18.00 - $20.00]

Primary Responsibilities:

Classroom and on-the-road training on driving commercial vehicles; transporting JTB Hawaii guests and customers on specific routes throughout the Island of Oahu, in a professional and friendly manner. Training period is approximately thirty to thirty-five days.

Percent

Time Spent

Essential Functions

25%

• Complete Taptco 40-hour classroom Defensive Driving Training Course; complete Onboarding and online training, as well as Customer Service training and T- Bus training.

25%

• Complete Pre/Post-Trip training - on all Travel Plaza Transportation passenger equipment. Complete behind-the-wheel training on all Travel Plaza Transportation passenger equipment. Wash rack training and procedures.

25%

• Complete Route Training - Completion of all HI-Bus (Trolley & EV) routes, and deviation routes for the A.M. and P.M. shifts. Documentation training of daily HI-Bus (Trolley & EV) route sheets.

25%

• Complete Route Training - Completion of route training for JTB Look arrivals/departure transfers. Training on JTB LOOK departure cards and arrival hotel list from Olioli Station. Training on all non-Japanese routes, Luau’s, Wedding transfers, Charters and locations around Oahu.

Secondary/Other Duties

Perform other duties as assigned.

Knowledge, Skills And Abilities

• High school graduate, and required to be at least 21 years of age.
• Required to possess a valid Hawaii driver’s license with a totally clean driver abstract.
• Required to possess a commercial driver’s permit or CDL license for, B or C, with air brake and passenger endorsements. Must be able to drive any type of commercial vehicle requiring a CDL “B” and/or “C”.
• Possess at least one (1) year experience in customer service or hospitality-related experience, preferred.
• Able to frequently communicate with customers over a 2-way radio, cell phone, public address (PA) system and microphone in English and/or Japanese.
• Able to work independently and work cooperatively with others; able to work with employees, business partners, and customers in a professional and positive manner.
• Able to multi-task when vehicle in motion, while communicating with Dispatch over two-way radio.

Working Conditions

Working Hours

Shift work variable between 5:00 a.m. and 12:00 a.m., 7 days/week. Overtime, weekend and holiday work required.

Environmental Conditions

Subject to atmospheric conditions including: an air conditioned office, noise, exhaust fumes, dust, and adverse weather conditions.

Physical and Mental Demands

• Possess visual acuity; including constant peripheral awareness or side vision, eye coordination, depth perception, focusing ability and color vision.
• Able to exercise self-control and handle stressful situations; able to deal with angry customers.
• Able to work with concentration, accuracy, and attention to detail.
• Constant – requires grasping, handling, finger dexterity, vision, hearing, eye-hand-foot coordination;
• Frequent – pushing, pulling/lifting/carrying less than 25 pounds to more than 50 pounds, stair climbing and bending;
• Occasional – standing, walking, crawling, squatting, twisting, side bending, overhead reach
• Seldom - kneeling, stooping, crouching, climbing
• Not Applicable – running

Communication Demands

• Constant – requires talking to co-workers and customers, written communication to co-workers;
• Frequent – requires responding to verbal or written requests of co-workers, writing/composing written language, visiting/working at different worksites;
• Occasional – requires talking to outside trades persons/vendors, talking on the telephone;
• Seldom – requires written communication to customers, training/giving verbal instructions;
• Not Applicable – written communication to outside trades person/vendors, supervising others, written or verbal requests of vendors.

JTB Hawaii, Inc. is a drug free workplace and an Equal Opportunity Employer.