CDD Analyst — AML Compliance & Risk Decisions

Teya; London (KY); On-site; USD 61,000 - 88,000; Full time

Job summary

Teya is building a financial platform for local businesses across Europe, delivering simple tools with real human support. We are seeking a Customer Due Diligence (CDD) Operations Analyst to review and manage CDD cases across onboarding, event-driven triggers, and periodic reviews, ensuring high-quality decisions and regulatory compliance.

You will join our Financial Crime team, maintain accurate case documentation, and adapt to AI-augmented workflows while sustaining an excellent customer

Qualifications

• 2+ years in a CDD/KYC or financial crime operations role.
• Knowledge of UK/EU AML/KYC regulations and how they apply to due diligence.
• Familiarity with card acquiring, e-money, or banking products and risks.
• Strong analytical skills to interpret risk indicators and document conclusions.
• Sound judgement in ambiguous cases with clear rationale.
• Excellent written communication for structured case notes and decisions.

Responsibilities

• Review onboarding, event-driven, and periodic CDD cases within SLAs.
• Collect and assess customer information per regulatory requirements.
• Produce complete case documentation that tells the decision story.
• Escalate only when needed and articulate reasoning clearly.
• Identify patterns and raise improvements for CDD processes.
• Collaborate with Compliance, Sales and Customer Support to resolve questions.
• Engage with new tools and AI-augmented workflows to improve efficiency.
• Stay up-to-date with AML/KYC regulations and internal policies.

Skills

CDD/KYC

AML/KYC regs

Card acquiring

Analytical skills

Risk decisions

Documentation

Teamwork

Tools

Case management systems

Job description

Teya is building a financial platform for local businesses across Europe, delivering simple tools with real human support. We are seeking a Customer Due Diligence (CDD) Operations Analyst to review and manage CDD cases across onboarding, event-driven triggers, and periodic reviews, ensuring high-quality decisions and regulatory compliance.

You will join our Financial Crime team, maintain accurate case documentation, and adapt to AI-augmented workflows while sustaining an excellent customer