CDD/AML Supervisor — Compliance Operations Lead

Huntington Bancshares, Inc.; Columbus (OH); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The Huntington Bancshares, Inc. is seeking an experienced CDD AML Supervisor to lead a team of investigators within the BSA/AML CRM organization.

You will coach, mentor, and manage work schedules, hire/terminate staff, and drive performance against productivity and quality targets. You will liaison with regulators and internal audit, build cross-functional relationships, and push for process improvements while aligning with risk tolerance and enterprise policy.

Qualifications

• 5+ years in AML/BSA with 3+ years in a CDD role managing teams.
• Experience with complex customer types and mentoring/coaching.
• Experience with regulatory exams and internal audits.
• Strong written and verbal communication in a high-pressure environment.
• Experience using Actimize ERCM/KYC, SAS AML, ServiceNow, and SharePoint.

Responsibilities

• Manage day-to-day operations of a team performing CDD reviews.
• Drive operational excellence, ensuring productivity, SLAs, and quality.
• Lead CRM and BSA/AML initiatives across cross-functional teams.
• Provide SME guidance to CRM and other departments as needed.
• Travel up to 10% and prepare routine reports for leadership.
• Present high-risk customers to Senior Management for review.
• Identify process improvements and promote best practices.

Skills

Team leadership

Coaching and mentoring

Communication skills

Analytical thinking

Regulatory experience

Education

High School Diploma or GED

Associate or Bachelor's Degree

Tools

Actimize ERCM

Actimize KYC

SAS AML

ServiceNow

SharePoint

Excel

Job description

The Huntington Bancshares, Inc. is seeking an experienced CDD AML Supervisor to lead a team of investigators within the BSA/AML CRM organization.

You will coach, mentor, and manage work schedules, hire/terminate staff, and drive performance against productivity and quality targets. You will liaison with regulators and internal audit, build cross-functional relationships, and push for process improvements while aligning with risk tolerance and enterprise policy.