BSA/AML Complex Investigations Lead

Atlantic Union Bank; Glen Allen (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

Atlantic Union Bank Senior Manager- BSA/AML Complex Investigations leads high-risk, sensitive investigations, guiding SAR decisions and regulatory-ready documentation. You will coach a team of investigators, develop procedures, and align practice with regulatory expectations.

You will work across Fraud, Sanctions, Legal, Compliance, and business units to mitigate risk, translate regulatory changes into actionable guidance, and drive continuous improvement in the AML function.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 5+ years of progressive BSA/AML and fraud investigation experience within a traditional financial institution across personal and complex commercial relationships.
• 5+ years of experience leading and reviewing complex investigations and SAR decisions.
• Experience interacting with internal audit, regulators, and examiners.
• Prior people management or lead investigator experience.
• Experience with AML systems, monitoring models, and case management tools.
• CAMS or other relevant AML certification preferred.

Responsibilities

• Lead and review complex, higher risk investigations involving money laundering, human trafficking, higher risk customers and industries.
• Ensure accurate, timely, and wellsupported SAR decisions and filings in compliance with FinCEN and regulatory expectations.
• Serve as an escalation point for investigators on complex or sensitive cases, including engagement with broader partners to support research.
• Manage investigative quality through case reviews, trend analysis, metrics, and targeted quality assurance reviews.
• Develop and maintain effective investigative procedures aligned with a riskbased BSA/AML program.
• Stay current on regulatory developments, enforcement actions, and emerging financial crime risks; translate changes into actionable guidance.
• Prepare materials and support BSA/AML examinations, audits, and regulatory inquiries related to investigations and SARs.
• Partner crossfunctionally with Fraud, Sanctions, Legal, Compliance Advisory, and business units to drive effective risk mitigation.
• Lead, coach, mentor, and develop investigative staff, including providing training and feedback to enhance analytical skills and judgment.
• Translate operational insights into repeatable processes, championing continuous improvement and technology adoption to scale efficiently and nimbly.
• Provide performance metrics (KRIs, KPIs) inclusive of productivity and trending.
• Contribute to program enhancements, technology optimization, and ongoing AML/CFT transformation initiatives.
• Review partner SLAs/KPIs, alert and case handoffs, escalation protocols, and control guardrails.

Skills

BSA/AML expertise

Leadership

Regulatory communication

SAR decisioning

Analytical judgment

Education

Bachelor's degree

CAMS (preferred)

Tools

AML systems

Monitoring models

Case management tools

Job description

Atlantic Union Bank Senior Manager- BSA/AML Complex Investigations leads high-risk, sensitive investigations, guiding SAR decisions and regulatory-ready documentation. You will coach a team of investigators, develop procedures, and align practice with regulatory expectations.

You will work across Fraud, Sanctions, Legal, Compliance, and business units to mitigate risk, translate regulatory changes into actionable guidance, and drive continuous improvement in the AML function.