CCTV Engineer - (Colorado Springs, CO *Hybrid)

Serco; Grand Junction (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

Serco is seeking a skilled CCTV Engineer to design, deploy, and support enterprise video surveillance within a DoD enterprise. You will integrate Axis IP cameras with Genetec Security Center, develop baselines, and create deployment procedures for multiple facilities.

The role includes troubleshooting, documentation, and providing Tier-3 training to deployment teams. Candidates should have hands-on Genetec components, Axis cameras, Windows Server, storage knowledge, and the ability to

Qualifications

• Active DoD-level background capability required or transferable clearance (NACI preferred).
• U.S. Citizenship is required.
• Bachelor's degree in Electronics, Electrical Engineering, Information Technology, or related field.

Responsibilities

• Design and integrate Axis IP cameras with Genetec Security Center.
• Develop, test, and deploy standardized configuration baselines for IMCOM facilities.
• Create installation packages and SOPs for field teams.
• Update and optimize video recording servers, workstations, and storage solutions.
• Troubleshoot hardware, software, network, and connectivity issues across environments.
• Apply structured cabling and fiber optics knowledge to field designs.
• Document baselines, diagrams, and deployment guides.
• Provide tier-3 training and support to Serco deployment teams.
• Provide material take-offs and pricing inputs for budgeting.

Skills

NACI clearance

Genetec Security Center

Axis IP Cameras

Windows Server

Networking basics

Education

Bachelor's degree in Electronics/Electrical Engineering/IT

Tools

Genetec Security Center

Axis IP cameras

Windows Server

Storage systems

Job description

Position Description & Qualifications

We are seeking a skilled and detail-oriented CCTV Engineer with hands-on experience in Axis Communications IP cameras and the Genetec Security Center platform. The successful candidate will be responsible for developing system baselines, creating installation processes, and managing the configuration, maintenance, and troubleshooting of enterprise video surveillance systems. This role includes establishing remote management capabilities, integrating security technologies, and ensuring reliable system performance. The ideal candidate will have strong knowledge of IP-based surveillance networks, infrastructure, and physical security integration, with the ability to deliver secure, scalable solutions within a Department of Defense (DoD) enterprise environment.

Serco proudly supports the US Army as a prime contractor for the US IMCOM Army Child and Youth Services (CYS) Closed Circuit Television (CCTV) program. Our team installs, upgrades, maintains, and provides dedicated customer support to Functional Technology Specialists (FTS), building directors, and on-site staff.

Clearance Requirement:

Position is contingent upon the ability to obtain, maintain, or transfer a NACI background investigation (Active Secret clearance preferred)

In this role, you will:

• System Design: Design and integrate Axis IP cameras with the Genetec Security Center platform.

• Baseline Development: Develop, test, and deploy standardized configuration baselines for use across multiple IMCOM facilities.

• Deployment Procedures: Create detailed installation packages and standard operating procedures for field installation teams.

• System Infrastructure: Update and optimize video recording servers, workstations, and storage solutions.

• Troubleshooting: Diagnose and resolve hardware, software, network, and connectivity issues within development and test environments to solidify the baseline.

• Cabling & Infrastructure: Apply practical knowledge of structured cabling (Cat5e/Cat6), fiber optic systems, and power supplies to field designs.

• Documentation: Technical writing of system baselines, architectural diagrams, and deployment guides.

• Training & Support: Provide tier-3 technical support and training to Serco deployment teams and operational staff.

• Estimation: Provide material take-offs and pricing inputs to support project budgeting.

To be successful in this role, you will have:

• Ability to obtain, maintain, and/or transfer a NACI background investigation

• U.S Citizenship required

• A Bachelor's degree in Electronics, Electrical Engineering, Information Technology, or a related technical field

• Minimum 4 years of direct experience with enterprise-grade CCTV and Video Management Systems (VMS)

• Deep hands-on experience with Genetec Security Center components, including Video Archiver, Security Desk, Config Tool, and Directory Server

• Hands-on proficiency with Axis IP cameras

• Proven experience with Windows Server environments, enterprise storage solutions, network topologies, and