CCRP - File Clerk

One Hope United; Effingham (IL); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Tuition assistance

Paid time off

Medical insurance

403(b) retirement

Life insurance

Disability insurance

Career development

Descrizione del lavoro

One Hope United seeks a File Clerk to provide administrative support through manual file maintenance, organization, and general office tasks. The role includes handling confidential information and ensuring accurate filing across sites in Illinois.

You will open, maintain, and close files, answer calls, and assist at multiple locations, traveling as needed. Proficiency with basic office software and strong attention to detail are essential for success.

Competenze

• High School diploma or GED required.
• Minimum 1 year of related experience.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient with basic office software and filing systems.

Mansioni

• Open, maintain, and close manual files per policy.
• Answer and direct office phone calls to contacts or resources.
• Travel to multiple sites at least twice monthly.
• Document trends and issues in documentation and communicate findings.
• Use word-processing, databases, and spreadsheet programs as assigned.
• Keep filing techniques organized and prepare closed files for storage.
• Assist with onboarding and other office duties as needed.
• Maintain confidentiality of information handled.

Conoscenze

Clerical skills

Communication

Confidentiality

Customer service

Office equipment

Microsoft Windows

Attention to detail

Formazione

High School diploma/GED

Strumenti

Word processing

Databases

Spreadsheets

Descrizione del lavoro

File Clerk

Under assigned supervisor, this position provides administrative support through manual file maintenance, organization, office tasks and compliance.

File Clerk

Under assigned supervisor, this position provides administrative support through manual file maintenance, organization, office tasks and compliance.

Education

• High School diploma/GED

Experience

• Minimum 1 year of experience in similar position

Other

• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance

Job Duties Include

• Responsible for the opening, maintenance and closing of the manual files according to policy and procedures
• Position will answer and direct office phone calls to appropriate program contacts and or resources
• The position will travel and or provide support at multiple sites. The frequency at minimum will be 2x a month at each site. (Mt. Vernon 1 and 2, Effingham, Olney)
• Observes trends in documentation, including missing documentation and procedure issues. Expectation to maintain consistent communication of those findings to the program Supervisor(s) and leader(s);
• Effectively uses word-processing, database, and spreadsheet software application programs during assigned duties;
• Maintains appropriate and organized filing techniques and systems, including but not limited to prepping open file folders, rotating closed files and documenting closed file checklist on manual files.
• Assists the Administrative Office Assistant (AOA) with preparing, organizing and boxing closed files for the closed file storage;
• Will assist AOA with onboarding and other office needs as requested and needed.
• Maintain all information reviewed and observed in strict confidentiality, as the position will directly receive and process information of a confidential nature;
• As necessary per program, receives, reviews, and verifies documents and records for accuracy, completeness, and conformance to applicable rules, regulations, policies, and procedures prior to manual filing;
• Reviews and meet expectations of the program and OHU Recordkeeping and filing policy and procedures, in accordance with program expectations, Medicaid and Council on Accreditation standards;
• Operates standard office equipment including a computer, copier, printer, and other related equipment;
• Performs related duties as required

Required Skills

• Ability to learn the operations, procedures, policies, and requirements of the assigned department or program and effectively apply them with good judgment in a variety of procedural situations
• Ability to accomplish clerical/secretarial duties with speed and accuracy
• Ability to understand and carry out a variety of oral and written instructions
• Ability to perform mathematical calculations accurately
• Ability to establish and maintain a variety of records and filing systems
• Ability to prioritize and appropriately schedule assignments or tasks to meet established deadlines
• Ability to operate a variety of standard office equipment including, but not limited to, a computer, calculator, fax machine, copier, and printer
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
• Effective verbal and written communication skills with ability to convey information in a clear, concise manner
• Ability to establish and maintain effective work relationships with those contacted in the performance of required duties
• Ability to be professional and courteous with a strong customer service focus
• Ability to exercise discretion and ensure confidentiality

We Invest in You!

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, up to 5 paid Sick days annually, and a Mental Health Day.
• Medical, dental, vision, 403 (b) retirement, flexible spending accounts, and health savings account.
• Agency-paid life and ADD up to $50K based on salary
• Multiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans and Pet Insurance.
• The agency paid long-term disability and short-term disability.
• Career ladders, professional development, and promotion opportunities

A Different Kind Of Employer

One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.