CCRE Manager

Commonwealth of VA Careers; Virginia; On-site; USD 80,000 - 115,000; Full time

Job summary

The Virginia State Police seeks a Central Criminal Records Exchange (CCRE) Manager for the CJIS Division at State Police Headquarters in North Chesterfield, Virginia. This position oversees the CCRE programs, ensuring compliance with all applicable laws, regulations, and internal policies.

You will provide direction to staff, establish priorities, monitor workflow, and document procedures. As SME on statutory and operational requirements, you will coordinate activities with internal and external

Qualifications

• Experience supervising, coaching, evaluating staff and ensuring continuity of operations.
• Ability to organize and prioritize program activities and manage multiple deadlines.
• Ability to analyze workflow issues and implement revised procedures for efficiency.
• Ability to communicate clearly with internal and external stakeholders and prepare routine reports.

Responsibilities

• Oversee CCRE program operations including Disposition Research, Mental Health, Orphan Disposition File, State Board of Elections, Delayed Booking, Restoration of Rights and Name Changes, ensuring compliance with laws and policies.
• Provide direction to program staff by establishing priorities, monitoring workflow, and documenting procedures.
• Serve as a subject matter expert on relevant statutes and operational requirements, advising leadership and staff.
• Coordinate program activities and identify opportunities to improve efficiency and compliance with internal/external partners.

Skills

Staff supervision

Program organization

Workflow analysis

Stakeholder communication

Leadership

Education

High school diploma or equivalent

Training in criminal justice, public administration, or management

Job description

Title: CCRE Manager DSPF0056

State Role Title: Prog Admin Manager II

Hiring Range: $80,170 to $115,445 Negotiable and Commensurate with Experience

Pay Band: 5

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

About the Position: The Virginia State Police (VSP) is seeking to hire a Central Criminal Records Exchange (CCRE) Manager in our Criminal Justice Information Services (CJIS) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

• Overseeing the programs of the CCRE - Criminal Record Integrity Section specific to Disposition Research, Mental Health, Orphan Disposition File, State Board of Elections, Delayed Booking, Restoration of Rights and Name Changes ensuring all program operations comply with applicable laws, regulations, and internal policies.
• Providing direction and guidance to program staff by establishing priorities, monitoring workflow, and ensuring continuity of operations through cross training and accurate documentation of procedures.
• Serving as a subject matter expert on relevant statutes and operational requirements, advising leadership and staff on procedural, legal, and workflow matters.
• Supporting Agency objectives by coordinating program activities, identifying opportunities to improve efficiency and compliance, and facilitating effective communication with internal and external stakeholders.

About the Agency: At the Virginia State Police, we are more than just a law enforcement organization - we’re a united team of problem-solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia.

Our Culture: When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement - together.

Commitment to Well-being: We prioritize the readiness and well-being of all our people, entrusting decision‑making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP.

Ready to Make a Difference: If you’re ready to make a difference and be part of something larger than yourself, your next career starts here.

Minimum Qualifications

Knowledge:

• Considerable knowledge of criminal justice records management practices, statutory requirements, and operational procedures relevant to the CCRE.
• Considerable knowledge of program administration principles, workflow design, and internal control practices to ensure accuracy, compliance, and operational integrity.
• Understanding of applicable state and federal laws, including records retention requirements and mandated reporting standards.
• Familiarity with criminal history systems, user interfaces, and technical processes to support staff training and troubleshooting.

Skills:

• Skill in supervising, coaching, evaluating, and developing staff to ensure high-quality performance and continuity of operations.
• Skill in organizing and prioritizing program activities, managing multiple deadlines, and ensuring timely completion of assignment.
• Skill in analyzing workflow issues, identifying opportunities for process improvement, and implementing revised procedures.
• Skill in communicating clearly and professionally with internal and external stakeholders, including legal counsel, Agency leadership, and criminal justice partners and in preparing routine statistical summaries, status updates, and program reports used to support management decisions.

Abilities:

• Demonstrated ability to interpret and apply laws, regulations, and policy requirements to program operations and staff guidance.
• Demonstrated ability to maintain accurate documentation, desk procedures, and training materials to support compliance and continuity of operations.
• Demonstrated ability to exercise sound judgment in resolving operational problems, escalating issues appropriately, and ensuring program risks are communicated to management.
• Ability to lead a team in a fast-paced environment with frequent changes, balancing multiple priorities while maintaining accuracy and adherence to policy.
• Ability to represent the program in discussions with internal units, external requestors, and partner agencies, ensuring clarity, consistency, and responsiveness.
• Demonstrated experience in criminal justice operations, records management, or related administrative program areas.
• Experience working in fast-paced environments requiring attention to detail, judgment, and adherence to established procedures.
• Supervisory or management experience sufficient to lead staff, direct workflow, and maintain continuity of operations in a program environment.
• Currently Virginia Criminal Information Network (VCIN) certified.
• Additional certifications related to criminal justice information systems, records management, or supervisory training may be required based on assignment.
• Training in criminal justice, public administration, management, or a related field is required.
• Graduation from high school or equivalent.

Additional Considerations

N/A

Equal Opportunity & Employment Policies

It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

This policy shall be adhered to in all aspects of Departmental employment practices. It does not permit the lowering of bona fide job requirements, performance criteria, or qualifications to give preference to any state employee or applicant for state employment based on the above prohibitions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.