CCBHC Director: Behavioral Health & Substance Use Services

PORT Health; Wilmington (NC); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Life and Disability Insurance (company

403(b) Retirement Plan

PSLF qualifying employer

Generous paid time off and holidays

Travel across Eastern NC

Employee Assistance Program and legal

Job summary

Easterseals PORT Health seeks a Full-Time Director to lead our Certified Community Behavioral Health Clinics program across Eastern North Carolina. This role oversees implementation, compliance, and quality improvement, directing teams to ensure integrated, person-centered services aligned with CCBHC standards and payer requirements.

The Director will coordinate across departments, manage performance metrics, and drive workforce planning, training, and stakeholder collaboration while ensuring

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, Public Health, Healthcare Administration, Human Services, or related field.
• Licensed or provisionally licensed behavioral health professional preferred.
• Five (5) years of progressive leadership experience in behavioral health, healthcare, integrated care, or human services.
• Three (3) years of management experience with responsibility for operations, compliance, quality improvement, budgeting, and staff leadership.
• Experience with regulatory compliance, quality improvement, and program implementation.
• Experience with Medicaid-funded services and behavioral health systems.
• Must have a valid, unrestricted, state appropriate driver’s license for the State of North Carolina and personal vehicle insurance.

Responsibilities

• Lead the implementation, operation, certification, and recertification activities of the CCBHC program.
• Coordinate day-to-day CCBHC activities to ensure alignment with federal, state, and payer requirements.
• Monitor alignment to the CCBHC Model of Care and support implementation of integrated and person-centered service delivery practices.
• Track implementation milestones, project plans, and operational performance metrics.
• Coordinate across departments to ensure availability of all required CCBHC services.
• Assist with workforce planning, onboarding, training, and competency development related to CCBHC requirements.
• Ensure ongoing compliance with CCBHC standards, grant requirements, payer requirements, and applicable regulations.
• Oversee collection, monitoring, and reporting of required CCBHC quality and performance measures.
• Support Quality Bonus Payment (QBP) initiatives and other performance improvement activities.
• Coordinate readiness activities for certification reviews, audits, and site visits.
• Monitor patient and family feedback and support improvement initiatives based on findings.
• Monitor program performance through analysis of operational, quality, and service utilization data.
• Collaborate with internal teams to ensure accurate and timely submission of required data and performance reports.
• Utilize data to identify opportunities for operational improvements and enhanced service delivery.
• Assist with PPS-2 reporting, reconciliation, and documentation processes as applicable.
• Foster collaboration among clinical, operational, and administrative teams.
• Develop and maintain relationships with community providers, referral sources, healthcare organizations, schools, and other stakeholders.
• Assist in establishing and maintaining agreements necessary to meet CCBHC service requirements.
• Serve as a liaison with state agencies, payers, community partners, and funding organizations regarding CCBHC activities.

Skills

Leadership experience

Management experience

Regulatory compliance

Quality improvement

Medicaid knowledge

Driver’s license

Education

Master’s degree in Social Work, Counseling, Psychology, Public Health, Healthcare Administration, Human Services, or related field

Job description

Easterseals PORT Health seeks a Full-Time Director to lead our Certified Community Behavioral Health Clinics program across Eastern North Carolina. This role oversees implementation, compliance, and quality improvement, directing teams to ensure integrated, person-centered services aligned with CCBHC standards and payer requirements.

The Director will coordinate across departments, manage performance metrics, and drive workforce planning, training, and stakeholder collaboration while ensuring