CCBHC Care Navigator & Coordination Specialist

FLACRA; City of Rochester (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

FLACRA in Rochester, NY is seeking a Care Coordinator to support the Certified Community Behavioral Health Center (CCBHC) initiatives. You will coordinate clinical and non-clinical services, use PRAPARE assessments, and help clients access essential care while promoting recovery goals.

The role emphasizes outreach, data collection, documentation, and collaboration with diverse providers. Candidates should have a HS diploma or GED, an associate degree preferred, strong communication, and a valid

Qualifications

• Requires HS Diploma or GED; Associate degree preferred in health care field.
• Strong written and verbal communication skills.
• Knowledge of local behavioral health system and social determinants.
• Ability to navigate care coordination across multiple service providers.
• Valid NYS driver's license in good standing.

Responsibilities

• Coordinate access to clinical and non-clinical services for clients.
• Complete PRAPARE and other assessments to guide care planning.
• Develop and implement outreach to improve appointment attendance.
• Support clients in crisis planning and recovery goals.
• Document outreach and care coordination activities for reporting.

Skills

Communication skills

Multitasking

Data collection

Problem solving

Time management

Documentation

Education

HS Diploma/GED

Associate’s degree in health care related field preferred

Tools

MS Excel

Job description

FLACRA in Rochester, NY is seeking a Care Coordinator to support the Certified Community Behavioral Health Center (CCBHC) initiatives. You will coordinate clinical and non-clinical services, use PRAPARE assessments, and help clients access essential care while promoting recovery goals.

The role emphasizes outreach, data collection, documentation, and collaboration with diverse providers. Candidates should have a HS diploma or GED, an associate degree preferred, strong communication, and a valid