CCA Coordinator ( temporary)

Barry Callebaut Manufacturing Iberica SA.; Town of Belgium (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Barry Callebaut Manufacturing Iberica SA. seeks an organized Chocolate Academy Coordinator to manage daily operations, plan workshops, and uphold the brand's high standards. The role combines admin support, event planning, and hospitality management in a dynamic, customer-focused environment.

The position requires strong organizational and communication skills, with multilingual capabilities advantageous for collaborating with diverse teams and external partners.

Qualifications

• Education in Hospitality Management, Event Planning, or related field preferred.
• Fluent in English; Dutch and French advantageous.
• Proficient in Microsoft Office and event management software.
• Experience with booking systems and billing software.
• Proven experience in event planning and hospitality management.

Responsibilities

• Plan, coordinate, and manage events, workshops, and training sessions.
• Balance administration, hospitality, and operational tasks to ensure smooth academy operations.
• Serve as a primary contact for colleagues, clients, and vendors.
• Coordinate venue selection, catering, equipment, staffing, and logistics.
• Collaborate with marketing for event promotion and materials.

Job description

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At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Temporary role from 1 January 2027 until the 30 June 2027

About the role

The Chocolate Academy Coordinator manages daily operations by balancing administrative support, event coordination, and hospitality management. In this role, you will plan and execute workshops and training sessions while upholding the brand's high standards of excellence. The position requires a highly organized and communicative individual who thrives in a dynamic, customer-focused environment to ensure the academy runs efficiently.

Key responsibilities include

• Event Planning and Management: Collaborate with the Head of Chocolate Academy and other team members to plan, execute, and manage events, workshops, and training sessions, including the annual Regional Chef Seminar. Coordinate logistics for events, including venue selection, catering, equipment rental, and staffing.
• Administrative Support: Act as the first point of contact for colleagues, clients, and stakeholders. Manage the scheduling and booking of meeting rooms, chefs, and resources. Provide general administrative support, including follow-up on incoming requests from sales and customers.
• Hospitality Services: Ensure a welcoming, professional hospitality experience for guests and participants, including managing catering services and collaborating with vendors.
• Marketing and Promotion: Assist in promoting events through various channels (social media, email marketing) to increase participation and awareness. Collaborate with the marketing team to create promotional materials that align with the Academy’s brand messaging.
• Budget Management and Reporting: Monitor and track event expenses, ensuring adherence to budget guidelines. Process event billing and align on a monthly basis with the Head of Chocolate Academy.
• Collaboration and Teamwork: Work closely with cross-functional teams (marketing, sales, operations) to ensure smooth event execution. Foster a collaborative and positive team environment with internal stakeholders, including chefs and other support staff.

About you

• Education: Strong experience in Hospitality Management, Event Planning, or a related field is preferred.
• Fluent in English; proficiency in Dutch and French is highly advantageous.
• Technical Skills: Proficient in Microsoft Office and event management software. Experience with booking systems and billing software is beneficial.
• Proven experience in event planning and hospitality management, preferably in the culinary or food industry.
• Strong organizational and project management skills, capable of managing multiple events simultaneously.
• Experience in logistics coordination (venue selection, catering, equipment) and vendor management.
• Knowledge of budget management and expense tracking.
• Ability to work with internal and external stakeholders to ensure seamless event execution
• Excellent interpersonal and communication skills with a customer-centric approach.
• Collaborative and able to work effectively in a team environment.
• Proactive, solution-oriented, and adaptable to a fast-paced environment.
• Strong attention to detail and commitment to delivering high-quality results.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.