CC&B Business Analyst

Intelliswift - An LTTS Company; Oakland (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Intelliswift - An LTTS Company seeks a Senior Business Analyst to analyze and propose system solutions for Billing Modernization projects, translating business requirements into detailed specifications and collaborating with Oracle CC&B and C2M teams. You will serve as a liaison between clients and technical staff to ensure successful delivery.

The role requires 7+ years of CC&B or Oracle platform experience, with proven ability to influence requirements, prioritize deliverables, and communicate

Qualifications

• Bachelor's Degree in Computer Science or related discipline or equivalent experience.
• 7 years job-related CC&B experience, or similar Oracle platform (such as C2M)

Responsibilities

• Lead and partner with technical teams to ensure successful delivery of project functionality.
• Collaborate on the development of functional solutions with business clients and vendor implementers, leveraging knowledge of Client systems and business processes.
• Communicate IT processes to the business clients and vendor partners.
• Demonstrates a level of expertise that allows the BA to act as a recognized authority for a project or initiative.
• Exercises independent judgment and discretion in matters of significance with broad scope and high complexity.
• Analyze end-to-end complex business processes and information needs of the clients in one or more business functional areas (may include external entities).
• Define and document business requirements for complex projects.
• Evaluate and document alternatives that will provide the most effective solutions to complex business problems.
• Identify, propose and influence IT solutions to complex business problems; negotiate requirements and deliverables with multiple business clients.
• Provide expert consulting in information technology to the client to identify and satisfy the business needs.
• Create and review design and technical specification documents for alignment with business solution.

Education

Bachelor's Degree in Computer Science or related field

Tools

Oracle CC&B

C2M

Job description

Analyzes and proposes system solutions for the Line of Business and IT organizations. Acts as a strategic partner and business and technical liaison who understands business content, procedures, processes and systems that are included in the scope of the Billing Modernization program. Assembles, analyzes, and translates business requirements into detailed requirements and functional specifications. Performs feasibility analysis; develops project scope; provides recommendations on alternative solutions, project strategy and deliverable prioritization. Analyzes business needs and defines detailed requirements and validates solutions with the client. The successful candidate will be able to do analysis for Oracle's Customer Care and Billing (CC&B), Customer to Meter (C2M), and various other meter-to-cash processes.

Key Responsibilities

• Lead and partner with technical teams to ensure successful delivery of project functionality.
• Collaborate on the development of functional solutions with business clients and vendor implementers, leveraging knowledge of Client systems and business processes.
• Communicate IT processes to the business clients and vendor partners.
• Demonstrates a level of expertise that allows the BA to act as a recognized authority for a project or initiative.
• Exercises independent judgment and discretion in matters of significance with broad scope and high complexity.

Business Analysis

• Able to analyze and design solutions independently with minimal guidance as needed on the most complex projects.
• Analyze end-to-end complex business processes and information needs of the clients in one or more business functional areas (may include external entities).
• Anticipate client concerns and questions, and provide proactive, timely and professional client-focused communications.
• Define and document business requirements for complex projects.
• Evaluate and document alternatives that will provide the most effective solutions to complex business problems.
• Identify, propose and influence IT solutions to complex business problems; negotiate requirements and deliverables with multiple business clients.
• Provide expert consulting in information technology to the client to identify and satisfy the business needs.
• Create and review design and technical specification documents for alignment with business solution.
• Understand in detail the current and future business environment of the business clients; effectively anticipate, identify, and fully meet the business needs.
• Serves as key technical resource within the area of specialization.
• Demonstrates advanced knowledge and technical competence for Oracle and other applications in scope for the Billing Modernization program.
• Demonstrates understanding of business processes for several business functional areas, and can effectively coordinate the work on analysis and requirements for several projects.
• Provide timely responses to client inquiries or delegate as appropriate.

Required Qualifications:

• Bachelor's Degree in Computer Science or job-related discipline or equivalent experience
• 7 years job-related CC&B experience, or similar Oracle platform (such as C2M)

Equal Employment Opportunity Statement

Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements

Intelliswift participates in the E-Verify program.

Learn More

For information on Intelliswift Software, Inc., visit our website at www.intelliswift.com.