CBP Escort Security Supervisor - Bilingual

V.O.K. Protective Services; Tampa (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

V.O.K. Protective Services, Inc. is seeking a Security Officer Supervisor in Tampa, FL to oversee officers performing CBP escort services under DHS regulations.

The role ensures compliance with CBP Form I-259, maintains safety, and guides staff across all posts. The supervisor will monitor attendance, provide training, ensure proper documentation, and coordinate shift coverage while upholding company policies and client requirements.

Qualifications

• Bilingual in English and Spanish required.
• High School diploma or equivalent.
• Prior security, law enforcement, or supervisory experience preferred.
• Minimum 18 years of age.
• U.S. citizen or legal resident alien.
• Active Florida Security Officer License (Class D required; Class G preferred).
• Strong knowledge of security operations and DHS/CBP escort requirements.
• Ability to communicate effectively—verbally and in writing.
• Ability to understand, implement, and enforce standard operating procedures.
• Strong leadership skills with the ability to make sound, independent decisions within policy.

Responsibilities

• Operational Oversight: monitor, support, and direct security officers.
• Leadership & Communication: serve as primary point of contact between officers, management, cruise lines, and CBP personnel.
• Documentation & Reporting: review and ensure accurate completion of incident reports and logs.
• Ensure compliance with DHS/CBP escort requirements and CBP Form I-259.
• Coordinate assignments, shift coverage, and post-wide continuity.
• Conduct site inspections and ensure proper training and uniforms.

Skills

Bilingual English/Spanish

Leadership

Communication

Supervisory experience

Education

High School Diploma or Equivalent

Job description

V.O.K. Protective Services, Inc. is seeking a Security Officer Supervisor in Tampa, FL to oversee officers performing CBP escort services under DHS regulations.

The role ensures compliance with CBP Form I-259, maintains safety, and guides staff across all posts. The supervisor will monitor attendance, provide training, ensure proper documentation, and coordinate shift coverage while upholding company policies and client requirements.