CBO GRANTS MANAGER

NYC Department of Social Services; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

NYC Department of Social Services is hiring a Community Coordinator to oversee NYCBenefits grantees and supervise outreach and enrollment activities at 4 World Trade Center, New York, NY. The role reports to the CBO Grants Director and involves collaboration with agency partners to improve benefits access.

Work hours are Monday to Friday, 9-5, with duties including program evaluation, capacity-building trainings, and development of referral networks between community organizations and DHS/HRA

Qualifications

• Bachelor's degree and two years of community work experience.
• High school diploma and six years of community work experience.
• Equivalent education and experience with at least one year of relevant work.

Responsibilities

• Supervise and monitor NYCBenefits grantees delivering outreach and enrollment.
• Coordinate outreach work and develop innovative strategies with partners.
• Prepare program evaluation reports based on site visits and data.
• Facilitate trainings and provide technical assistance on outreach tools.
• Develop and maintain referrals between CBOs and agency programs.

Skills

Excellent communication

Strategic thinking

Critical thinking

Stakeholder management

Time management

Education

Bachelor's degree + 2 years

HS diploma + 6 years

Equivalency with 1+2

Job description

DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and by partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants.

NYCBenefits aims to ensure all New Yorkers in need of and eligible for a government benefit - like low-cost insurance, rental assistance payments, small business tax credits, food benefits, and cash assistance - complete enrollment and stay enrolled in those benefit programs.

The Office of Community Outreach is looking to hire one (1) Community Coordinator to function as the CBO Grants Manager.

Under the supervision of the CBO Grants Director, with latitude for the exercise of independent judgment and initiative, the CBO Grants Manager will:

• Supervise and monitor a cohort of community-based organization NYCBenefits grantees, who will be engaged in benefits coordination, outreach, education, and enrollment for local residents and communities.
• Coordinate CBOs’ outreach work including supporting the development and rollout of innovative outreach strategies and make recommendations on policies and procedures for collaborating with agency partners and stakeholders.
• Prepare program evaluation reports and perform analyses - based on site visits, regular check-ins, and qualitative and quantitative reporting - to ensure program compliance.
• Facilitate capacity building trainings, toolkits, and other resources to staff on benefits outreach and tactical strategy; and provide technical assistance on outreach tools and reporting systems.
• Develop and maintain referral relationships between community-based organizations and agency case management programs.

Work Location: 4 World Trade Center, New York, NY

Hours/Schedule: M-F, 9-5

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Experience with community-based organizations, ideally as staff at an NYC CBO or an organization that funds NYC CBOs.
• Excellent communication skills, both in writing and speaking.
• Strategic and critical thinking capacity with an ability to identify innovative solutions.
• Demonstrated ability to work effectively with diverse partners and stakeholders.
• Superb time-management and multi-tasking skills, including the ability to take initiative, prioritize duties, pay close attention to detail, prioritize tasks, and meet specific deadlines.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.