Cavern Manager

Roanoke College; Roanoke (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Roanoke College seeks a Cavern Foodservice Manager to oversee the busiest retail operation on campus, including quick service, convenience, and late-night dining. You will mentor assistant managers, supervise staff, and ensure outstanding guest experiences in a dynamic campus setting.

Responsibilities include procurement, inventory control, safety compliance, scheduling, payroll oversight, and staff development, with emphasis on customer service and quality food in a fast-paced environment.

Qualifications

• 2+ years of foodservice or hospitality supervisory management experience.
• Associate degree (or higher) in Hospitality, Tourism, Business Management, or similar field preferred.
• Experience in high-volume, fast-paced college dining is preferred.

Responsibilities

• Oversee Roanoke College's Cavern operations and guest services.
• Procure food and supplies, manage inventory, and maintain facilities.
• Train staff, enforce safety and sanitation standards, and ensure policy compliance.
• Schedule shifts, manage timecards, and supervise opening/closing operations.
• Lead hiring, coaching, and development of staff and student workers.

Skills

Hospitality supervision

Microsoft Office

POS systems

Inventory management

Timekeeping systems

Education

Associate degree in Hospitality or related

Tools

POS systems

Inventory databases

Vendor ordering systems

Job description

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

The Position

The Cavern Foodservice Manager oversees the operations of Roanoke College’s busiest retail operation, which offers quick service, convenience store, and late-night dining. The Cavern Manager also mentors assistant managers and helps supervise and train staff to offer excellent guest experiences with our well-known customer service and great food in a fast-paced, lively environment. This recently renovated space features a stage, patio with fire pit, and enclosed space overlooking the MAQ and beautiful Kerr Stadium and serves as a popular hang-out space for students and the campus community. The Cavern is open August through May.

Key Responsibilities

• Serves as a representative of Roanoke College, displaying courtesy, tact and respect in all interaction with our students, members of the RC community and with the public.
• Responsible for procurement of all food and supplies, ensure proper inventory rotation, and maintains facilities in good working order.
• Enforce regulations as set forth by Virginia Alcoholic Beverage Control Authority.
• Trains staff on the safe operation and cleaning of commercial cooking equipment.
• Follow and enforce policy and procedures as established by Dining Services.
• Provides shift coverage for opening and closing assistant managers as needed to accommodate leave requests and prevent significant overtime accrual.
• Conduct inventory, operates cash register, handles money, and ensures accurate financial bookkeeping/accounting procedures are met.
• Leads the hiring, training, and coaching of staff, including benefitted and non-benefitted supervisors, staff, and student workers.
• Responsible for ensuring accurate timecards are maintained and reported.
• Prepare and serve food and beverages to operation standards and in a safe and sanitary manner.
• Complete training programming as directed to develop strong knowledge of operational and menu standards
• Maintain all equipment and facilities, conducting or directing the cleaning and preventative maintenance as required for peak operating performance and appearance.
• Complete regular product and equipment inventory
• Follows established effective purchasing and receiving policies and practices.
• Maintain up-to-date documents and reports to effectively manage the operation
• Write schedules to ensure adequate shift coverage.
• Working opening, closing, and “mid” management shifts in The Cavern.

Education, Experience, Skills, And Abilities

• 2+ years of foodservice or hospitality supervisory management experience is required.
• Preference given to candidates with an associate’s degree (or higher) in Hospitality, Tourism, Business Management, or similar field.
• Previous experience in high-volume, fast-paced college and university dining is preferred.

Proficient computer skills, including Microsoft Office, vendor online order systems, point-of-sale systems, timekeeping systems, recipe and inventory database management, and inventory management.

• Projects a positive, professional image. Maintains a high level of competence, good judgment, discretion, confidentiality, and sound decision-making skills.
• Ability to meticulously maintain a clean and safe food service environment

Special Conditions Of Employment

• Satisfactory conviction history background check.
• Must be legally eligible to open, dispense, serve, and transport alcohol-containing beverages in the state of Virginia
• Maintain a valid VA driver’s license, a clean DMV record and successful completion (and annual renewal) of required Roanoke College driver training programs.
• Must have current certification or be able to pass ServSafe Manager and Food Allergy Research & Education (FARE) certification exams within 6 months of employment and renew as needed.
• Dining services staff are considered essential personnel. In the event of a university closure, modification, or suspension due to weather or other emergency conditions, this position is expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension.
• Attend trade shows, conferences, and off-site training as required.
• Availability to work flexible hours, including early mornings or late nights, evenings, weekends, and holidays as needed to accommodate operational needs.