Catering Supervisor- Indianapolis Motor Speedway

Aramark; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Hourly Supervisor to enhance operational profitability through exceptional customer service and effective cost management. This role involves overseeing staff efficiency, ensuring compliance with safety and quality standards, and implementing training programs to foster employee development. The ideal candidate will bring 3-5 years of relevant experience and a commitment to maintaining high service levels while driving sales. Join a team that values service and strives to make a positive impact in the community.

Qualifications

• 3-5 years of relevant experience in a supervisory role.
• Current certifications as required for the position.

Responsibilities

• Supervise daily staffing levels and control labor costs.
• Ensure adherence to safety, health, and sanitation standards.
• Develop strategies to achieve customer satisfaction goals.

Skills

Customer Service

Staff Supervision

Cost Control

Teamwork

Training and Development

Education

Relevant Experience (3-5 years)

Current Certifications

Job description

Job Description

The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Job Responsibilities

1. Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
2. Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
3. Audits service and quality on a regular basis.
4. Adheres to all standards and established tracking procedures daily.
5. Develops and implements strategies to achieve customer satisfaction goals.
6. Supervises teamwork and service on a regular basis.
7. Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
8. Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
9. Assists in annual employee reviews and supervises interim performance issues.
10. Supervises accurate adherence to Aramark's time and attendance procedures.
11. Ensures staffing level consistent with established guidelines and makes daily adjustments based on business needs.
12. Ensures all employees are trained according to company standards for safety, health, and sanitation procedures.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

1. Must have 3-5 years of relevant experience.
2. Current Certifications as needed.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.