Catering Supervisor

Gustavus Adolphus College; Saint Peter (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Gustavus Adolphus College seeks a Catering Supervisor to manage day-to-day operations of a high-volume campus catering operation. You will ensure timely service, quality control, and effective event coordination.

You will supervise student employees, train staff, and collaborate with Dining Service leadership on scheduling and workflow. The role requires flexibility for evenings/weekends and on-site events.

Qualifications

• High School Diploma or equivalent.
• One year of catering or restaurant experience.
• Strong customer service skills with the ability to create a welcoming and positive atmosphere.
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
• Experience in a supervisory role within a food service environment, preferred.

Responsibilities

• Main point of contact at assigned events
• Effectively work in a team setting, which includes communication with student employees, supervisors, and other staff members
• Provide professionalism and excellent customer service to all guests
• Supervise the day-to-day operations of a high-volume catering department
• Train and supervise student employees, providing work direction and leadership
• Collaborate with the Director and Assistant Director of Catering to provide input on the scheduling of student and call-in staff
• Organize workflow and ensure employees understand their duties or delegated tasks
• Set, serve and clear events including coffee breaks at assigned events
• Prepare and assemble daily food items
• Ensure that service, sanitation, and food products meet quality standards
• Provide valuable customer feedback to the Dining Service leadership team
• Maintain a neat and clean work area and professional appearance
• Assist other areas within Dining Service operations as needed

Skills

Customer service

Communication

Leadership

Supervisory experience

Team collaboration

Education

High School Diploma or equivalent

Job description

JOB SUMMARY: This position is responsible for supervising the day-to-day operations of a high-volume catering operation on campus.

Pay Range: 18.50-24.00 per hour

Sign-On Bonus: The successful candidate will be eligible to receive a $1,000 sign-on bonus . Bonus eligibility and payment terms will be provided by Human Resources.

• This position requires flexibility in scheduling, including evenings and weekends, to accommodate the needs of events on campus
• Ability to lift and carry up to 25 pounds and stand for extended periods at a time
• Intensive work periods during major events including Homecoming, Commencement, Christmasin Christ Chapel and Reunion Weekend
• Comfortable working in varied environments including outdoor events, formal settings, and casual gatherings
• Valid driver's license and reliable transportation for local deliveries
• Professional appearance and demeanor appropriate for representing the College at all events and interactions

MAIN RESPONSIBILITIES:

Team Collaboration and Customer Service

• Main point of contact at assigned events
• Effectively work in a team setting, which includes communication with student employees, supervisors, and other staff members
• Provide professionalism and excellent customer service to all guests

Supervision and Training

• Supervise the day-to-day operations of a high-volume catering department
• Train and supervise student employees, providing work direction and leadership
• Collaborate with the Director and Assistant Director of Catering to provide input on the scheduling of student and call-in staff
• Organize workflow and ensure employees understand their duties or delegated tasks

Operations and Maintenance

• Set, serve and clear events including coffee breaks at assigned events
• Prepare and assemble daily food items
• Ensure that service, sanitation, and food products meet quality standards
• Provide valuable customer feedback to the Dining Service leadership team
• Maintain a neat and clean work area and professional appearance
• Assist other areas within Dining Service operations as needed

  Prerequisites

  MINIMUM QUALIFICATIONS:

  • High School Diploma or equivalent
  • One year of catering or restaurant experience
  • Strong customer service skills with the ability to create a welcoming and positive atmosphere
  • Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team
  • Experience in a supervisory role within a food service environment, preferred

  Gustavus offers competitive and comprehensive benefits which include:

  • Medical insurance (which includes access to Nice Healthcare) as well as dental, vision, and life insurance
  • Workplace accommodations for physical or mental health concerns
  • Onsite health services
  • Free parking, exercise classes, and use of library and athletic facilities
  • Paid parental leave
  • Employer contribution to retirement savings plan (after one year of employment)
  • Tuition benefit plan for employees and spouse

  Gustavus Adolphus College does not discriminate on the basis of race, color, national origin, ancestry, sex, disability, religion, age, sexual orientation, gender identity, or veteran status in its education or employment programs or activities.

  Gustavus Adolphus College is one of the nation’s leading private liberal arts colleges serving approximately 1,800 students. The College aspires to be a community of persons from diverse backgrounds who respect and affirm the dignity of all people. Known for its strong science, writing, music, athletics, study-away, and service-learning programs, Gustavus is located on a scenic 340-acre hill in St. Peter, Minnesota only one hour southwest of the Twin Cities.