Catering Supervisor

DineAmic Hospitality; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K + Match

Company-paid Employee Assistance Plan

Job summary

DineAmic Hospitality is seeking a Catering Supervisor to coordinate order fulfillment for building tenants, offices, homes, and event locations in the Chicago area. You will verify orders, organize supplies and equipment, manage deliveries, and support setup, guest service, and breakdown, collaborating with culinary, management, and private event sales teams.

This hands-on role requires attention to detail, strong organization, responsive guest service, and the ability to adapt to changing

Qualifications

• Experience in catering, restaurant service, banquet operations, delivery, or hospitality operations preferred.
• Experience coordinating orders, deliveries, event setup, or service logistics preferred.
• Experience training employees or directing service tasks preferred.
• Required food safety certification, or ability to obtain it within the designated timeframe.
• If assigned driving duties, a valid driver’s license and driving record that meets company requirements.

Responsibilities

• Review order details, timelines, delivery instructions, and service needs with management and private event sales.
• Coordinate with culinary teams to confirm quantities, packaging, dietary requirements, and completion times.
• Verify order accuracy and completeness; stage food, beverages, supplies, and equipment for delivery.
• Confirm upcoming order needs and provide training, task direction, and support to employees assisting with fulfillment.
• Coordinate and complete timely deliveries, pickups, loading, and unloading.
• Set up food displays, beverage stations, and service areas according to client requirements.
• Respond to client and guest needs, replenish service areas, and promptly escalated concerns.
• Complete breakdown and return supplies and equipment to their designated locations.

Skills

Attention to detail

Organizational skills

Guest service

Communication

Teamwork

Food safety awareness

Education

Food safety certification

Tools

POS systems

Job description

Catering Supervisor at DineAmic Hospitality

DineAmic Hospitality Catering Supervisor coordinates catering order fulfillment for building tenants and off‑site clients, including offices, homes, and event locations. They verify orders, organize supplies and equipment, complete deliveries, and support setup, guest service, and breakdown. Success in this hands‑on role requires attention to detail, strong organization and communication, responsive guest service, and the ability to manage changing priorities independently while collaborating with culinary, management, and private event sales teams.

This is a hands‑on logistics and service role; food preparation and cooking are performed by the culinary team. Catering Supervisor may provide training, coaching, and work direction during order fulfillment and service to other team members.

Order Readiness and Coordination

• Review order details, timelines, delivery instructions, and service needs with management and private event sales.
• Coordinate with culinary teams to confirm quantities, packaging, dietary requirements, and completion times.
• Verify order accuracy and completeness; stage food, beverages, supplies, and equipment for delivery.
• Confirm upcoming order needs and provide training, task direction, and support to employees assisting with fulfillment.

Delivery, Setup, and Guest Service

• Coordinate and complete timely deliveries, pickups, loading, and unloading.
• Set up food displays, beverage stations, and service areas according to client requirements.
• Respond to client and guest needs, replenish service areas, and promptly escalated concerns.
• Complete breakdown and return supplies and equipment to their designated locations.

Equipment and Operational Standards

• Keep catering equipment, supplies, work areas, and storage clean, organized, and ready for use.
• Monitor inventory and report replenishment needs, missing items, or damaged equipment.
• Follow food handling, temperature, sanitation, safety, and quality standards throughout fulfillment and service.
• Complete required checklists, logs, and records; communicate operational updates to relevant teams.

Experience + Education Requirements

• Previous experience in catering, restaurant service, banquet operations, delivery, or hospitality operations preferred.
• Experience coordinating orders, deliveries, event setup, or service logistics preferred.
• Experience training employees or directing service tasks preferred.
• Required food safety certification, or ability to obtain it within the designated timeframe.
• If assigned driving duties, a valid driver’s license and driving record that meets company requirements.

Physical Demands + Work Environment

• Stand and walk for extended periods; frequently bend, reach, push, pull, and carry catering materials.
• Load, unload, and move food containers, beverage supplies, and service equipment safely, using assistance or equipment as needed.
• Work in restaurants, storage areas, offices, homes, and other event locations, including locations with stairs or limited loading access.
• Work early mornings, evenings, weekends, and holidays as business needs require.
• Perform the essential functions of the position with or without reasonable accommodation.

Core Competencies

• Accountability
• Communication Skills
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems
• 401K + Match
• Company-paid Employee Assistance Program
• Food & Beverage Discounts
  

DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.