Catering Specialist

Jim 'N Nick's Community Bar-B-Q; Auburn (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Jim 'N Nick's Community Bar-B-Q in Auburn, AL is seeking a catering operations lead to oversee delivery and full‑service events, ensure guest happiness, and train a dedicated team. You will manage timelines, follow recipes, coordinate logistics, and maintain safety and cleanliness across catering activities.

The role requires working in all weather conditions, handling to‑go orders, and communicating with store management to uphold high standards of guest satisfaction and operational excellence.

Qualifications

• Experience in catering operations preferred.
• Strong guest service and communication skills.
• Ability to manage multiple priorities under pressure.

Responsibilities

• Exhibits exemplary guest service throughout the delivery or event.
• Handles multiple priorities, works under stress, and exercises good judgment.
• Provides daily oversight and manages logistics of Catering Operations.
• Manages timelines and planning for people and product.
• Follows recipes and procedures to maintain specifications.
• Cleans and maintains catering vehicles and equipment; sanitizes workstations.
• Complies with health and safety regulations and trains staff in catering standards.

Skills

Guest service

Multitasking

Logistics coordination

Team leadership

Communication

Job description

Essential job functions include, but are not limited to the following:

• Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event.


• Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints.


• Provides daily oversight and manages logistics of Catering Operations
  
  
  • Manages timeline & appropriate planning for both people and product
  
  
  • Follows process as taught and managed by Catering Operations Manager
  
  
  • Follows recipes and procedures to ensure product is prepared and maintained to specifications.
  
  
  • Comprehends all preparation and production sheets and tools as they pertain to the catering department and can use them in daily operations as well as training situations.
  
  


• Manages any issues or conflicts in a professional and productive manner.


• Sets a standard of personal appearance that shows pride in the position and instills that pride to other employees.


• Works in all weather conditions to complete tasks and ensure guest happiness.


• Performs side duties including cleaning catering equipment, organizing supplies, washing catering dishes, sanitizing workstations, and other food production duties.


• Cleans and maintains catering vehicles, including proper recordkeeping of service and maintenance.


• Complies with all health and safety regulations.


• Organizes, leads, and motivates their store’s catering team.


• Works directly with employees to teach, train, and uphold all of our catering standards.


• Capable of placing to-go orders and handling all phone calls that come into the restaurant with a friendly voice.


• Do what you can to help ensure an efficient, smooth flowing restaurant.


• Communicates directly with store and catering management on consistent basis to ensure complete guest satisfaction.