Catering Shift Supervisor — Lead & Train Hospitality Team

Restaurant Associates; New York (NY); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits: Critical Illness,

Debt Insurance, Hospital Indemnity, &

Job summary

Restaurant Associates in New York, NY is seeking a full-time Shift Supervisor to oversee a team during a scheduled shift at Bank of America. The role requires catering and hospitality experience, with training provided.

The position includes coordinating schedules, supervising staff, and ensuring quality, safety and customer service standards are met. The successful candidate will supervise associates, handle time-off requests, mentor staff, and prepare reports for management.

Qualifications

• Previous catering and hospitality experience required.
• Willing to train new staff.
• Shift supervision experience preferred.

Responsibilities

• Direct the activities of associates during a shift and ensure job expectations are met according to policy and procedure.
• Provide training and create work schedules for staff.
• Evaluate performance, reward high performers and address underperformance.
• Prepare production or sales reports and ensure quality, productivity and safety targets are met.
• Act as the contact person for employees with complaints or time-off requests.

Skills

Catering experience

Hospitality experience

Job description

Restaurant Associates in New York, NY is seeking a full-time Shift Supervisor to oversee a team during a scheduled shift at Bank of America. The role requires catering and hospitality experience, with training provided.

The position includes coordinating schedules, supervising staff, and ensuring quality, safety and customer service standards are met. The successful candidate will supervise associates, handle time-off requests, mentor staff, and prepare reports for management.