Catering Services Worker Lead - University of New Mexico

Aramark; Albuquerque (NM); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Catering Service Worker Lead to oversee catering operations and ensure exceptional service delivery. This role involves supervising staff, coordinating events, and maintaining safety and sanitation standards. The ideal candidate will have a strong background in event coordination and customer service, along with a commitment to fostering a positive work environment. Join a team that values skill development and teamwork, where your contributions will directly impact the success of catering events and enhance customer satisfaction. This exciting opportunity allows you to showcase your leadership abilities while working in a dynamic setting.

Qualifications

• 2+ years of experience in a hotel/banquet setting required.
• Experience with event booking preferred.

Responsibilities

• Supervise catering operations and staff for events of various sizes.
• Coordinate with internal departments and manage vendor relations.
• Ensure sanitation and safety standards are met.

Skills

Event Coordination

Customer Service

Team Leadership

Safety Standards Compliance

Education

High School Diploma

Job description

Job Description

The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved.

Job Responsibilities

1. Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
2. Booking of events, selecting and costing menu items, and pricing as needed.
3. Assists with hiring, discipline, and performance reviews.
4. Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization.
5. Facilitates external customer relations; represents Aramark and the client at any and all meetings and events.
6. Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.
7. Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
8. Aids in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

1. Minimum of two years operational experience in a hotel/banquet setting required.
2. Prior experience with booking of events preferred.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.