Catering Services Manager — Lead High-Impact Events

Aramark; West Chester (Chester County); On-site; USD 55,000 - 75,000; Full time

Job summary

Aramark in West Chester, PA is seeking a Catering Services Manager to lead all catering solutions and events at the location. You will supervise the catering team to deliver events that meet customer expectations, service standards, and safety policies.

The role emphasizes client rapport, planning and execution, staff training, and ensuring accuracy of Banquet Event Orders, with responsibility for food and labor targets and revenue reporting.

Qualifications

• Requires at least 2 years of experience.
• Management or supervisory experience preferred.
• Experience in events, hospitality and catering preferred.
• Bachelor's degree or equivalent experience.
• Available to work event-based hours.
• Excellent communications skills.
• Complete Food Handlers and Alcohol Service Certifications as required.
• Occasional lifting up to 50 lb.
• Ability to stand for extended periods.

Responsibilities

• Develop and complete catering solutions to meet customers' needs.
• Develop and maintain effective client and customer rapport.
• Deliver consistent quality in planning and carrying out events.
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders.
• Assist clients in planning special events with creative solutions to clients' needs.
• Train and lead catering employees to ensure catering and event standards are followed, ensuring quality in final presentation.
• Provide completed Banquet Event Orders to team and ensure quality assurance of all requests.
• Responsible for delivering food and labor targets.
• Responsible for execution of catering events of varied size and scope including staffing and management.
• Ensure accurate reporting of all catering related revenue, expenses, and receivables.
• Recruit, train, schedule and develop team members.
• Ensure compliance with all food, occupational, and environmental safety policies.

Skills

Leadership

Communication

Event planning

Team training

Education

Bachelor's degree or equivalent experience

Tools

Food Handlers Certification

Alcohol Service Certification

Job description

Aramark in West Chester, PA is seeking a Catering Services Manager to lead all catering solutions and events at the location. You will supervise the catering team to deliver events that meet customer expectations, service standards, and safety policies.

The role emphasizes client rapport, planning and execution, staff training, and ensuring accuracy of Banquet Event Orders, with responsibility for food and labor targets and revenue reporting.