Catering Services Manager

Hyatt Hotels Corporation; Jersey City (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Life insurance

Disability insurance (short/long-term)

401K options

Tuition assistance

Discounted hotel room rates

Job summary

Concord Hospitality is seeking a Catering Services Manager in Jersey City, NJ. The role focuses on delivering exceptional service to planners and attendees, managing pre-event to post-event details, and learning the hotel’s F&B and event spaces to ensure successful outcomes.

Compensation is listed with a pay range of $59,658.83 to $74,573.54. We offer a comprehensive benefits package and opportunities for training, development and career advancement.

Responsibilities

• Provide highest levels of customer service to internal partners and external clients at all times, delivering successful experiences for planners and attendees to encourage repeat and referral business.
• Respond quickly and professionally to internal partners and external customers, delivering clear communication that reflects Concord Hospitality values.
• Oversee pre-event, event, and post-event details including room blocks, meeting space, concessions, group resumes, event orders and BEOs, billing details and other integral aspects of groups and events.
• Learn about hotel F&B products, pricing, function space, AV and other details related to event success.

Job description

Close Inclusive Collection Job Postings Notification

We are hiring a Catering Services Manager!

Pay range: $59,658.83 - $74,573.54

Responsibilities

• Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a

  successful experience for the planner and attendees with the goal of garnering both repeat and referral business.

• Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear

  and concise communiqué that is representative of Concord Hospitality via all avenues of communication.

• Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track,

  detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room

  blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract

  clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events.

• Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s

  function space, audio visual, and any other details related to event success.

• Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details.

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All".

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Royal Palms Resort and Spa | Phoenix , AZ , US

Our family is always growing. Want to be in the know?