Catering Services Leader - Events & Client Solutions

Aramark Corporation; North Adams (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Aramark Corporation in Massachusetts is seeking a Catering Services Manager to lead all catering solutions and events at the location. You will guide the catering team to meet customer expectations and service standards.

The role requires 2+ years in a management or supervisory capacity, a bachelor's degree or equivalent, and availability for event-based hours. Excellent communication and food-safety certifications are expected as part of standard duties.

Qualifications

• Requires at least 2 years of experience.
• Prior experience in a management or supervisory role preferred.
• Previous experience in events, hospitality and catering preferred.
• Requires a bachelor's degree or equivalent experience.
• Available to work event-based hours.
• Must have excellent communications skills.
• Complete Food Handlers and Alcohol Service Certifications as required.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods of time.

Responsibilities

• Develop and complete catering solutions to meet customers' needs.
• Develop and maintain effective client and customer rapport.
• Deliver consistent quality in planning and carrying out events.
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders.
• Assist clients in planning special events and providing creative solutions to clients' needs.
• Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation.
• Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event.
• Responsible for delivering food and labor targets.
• Responsible for execution of catering events of varied size and scope including staffing and management.
• Ensure accurate reporting of all catering related revenue, expenses, and receivables.
• Recruit, train, schedule and develop team members.
• Ensure compliance with all food, occupational, and environmental safety policies.

Skills

Leadership

Communication

Event coordination

Customer service

Food safety

Education

Bachelor's degree

Job description

Aramark Corporation in Massachusetts is seeking a Catering Services Manager to lead all catering solutions and events at the location. You will guide the catering team to meet customer expectations and service standards.

The role requires 2+ years in a management or supervisory capacity, a bachelor's degree or equivalent, and availability for event-based hours. Excellent communication and food-safety certifications are expected as part of standard duties.