Catering Server- Raymond James Stadium

ASM Global; United States; On-site; USD 17,000 - 28,000; Full time

Job summary

LEGENDS & ASM GLOBAL is the official hospitality partner for events at Raymond James Stadium. Our team delivers exceptional dining experiences, from five-star service to crafted menu items, elevating the fan experience on game days and special events.

Join us in providing personal service, fast guest touchpoints, and meticulous attention to detail in a fast-paced stadium setting. This role supports Legends Hospitality and ASM Global’s commitment to hospitality excellence and guest satisfaction.

Responsibilities

• Provide guests with personal service and attention to detail that will exceed their expectations.
• Follow the Legends Service Standards.
• Greet guests within 1 minute of them arriving to their seats.
• Take beverage order within 2 minutes of arrival.
• Properly ring in items into the Point of Sales system.
• Deliver beverages within 5 minutes after placing order.
• Suggest menu items and take order.
• Deliver food order in a timely manner.
• Conduct 2 minute / 2 bite check back.
• Practices table maintenance.
• Check back for additional drink order.
• Deliver bill and collects payment in a timely manner.
• Perform all opening, closing and side work duties as assigned
• Must be knowledgeable of food and beverage items offered in their assigned location
• Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards
• Adhere to all Legends Uniform and Grooming guidelines
• Other duties as assigned

Job description

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.

Raymond James Stadium Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.

PRIMARY RESPONSIBILITIES

• Provide guests with personal service and attention to detail that will exceed their expectations.
• Follow the Legends Service Standards
• Greet guests within 1 minute of them arriving to their seats
• Take beverage order within 2 minutes of arrival
• Properly ring in items into the Point of Sales system
• Deliver beverages within 5 minutes after placing order
• Suggest menu items and take order
• Deliver food order in a timely manner
• Conduct 2 minute / 2 bite check back
• Practices table maintenance
• Check back for additional drink order
• Deliver bill and collects payment in a timely manner
• Perform all opening, closing and side work duties as assigned
• Must be knowledgeable of food and beverage items offered in their assigned location
• Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards
• Adhere to all Legends Uniform and Grooming guidelines
• Other duties as assigned

REQUIREMENTS

• Ability to interact with co-workers in order to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multitask in a fast paced, team orientated setting.
• Must be able to obtain food safety and responsible alcohol service certifications
• Demonstrates excellent guest service skills
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Requires occasional lifting, carrying, pushing, pulling of up to 25lbs
• Must be able to read, speak and write English Language in order to communicate with guests.
• Must have two(2) to three(3) years working in a fast-paced high-end club, or restaurant
• Must be available for all Tampa Bay Buccaneers and USF games
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

OUR WORK EXPERIENCE

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.