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ASM Global stadium is seeking a guest-focused food and beverage associate to support events. You will be responsible for timely, accurate service, set-up and breakdown, and maintaining a clean work area while following Legends’ service standards.
You must enjoy working with people, stay calm under pressure, and be able to lift and move supplies as needed. This role requires teamwork and adherence to policy, with the ability to serve alcohol when required.
Under the direction of the Catering Manager and Supervisor(s), is responsible for timely, efficient, accurate service for guests and their food and beverage experience.
Must maintain a friendly, positive attitude and a professional demeanor at all times. Reports for scheduled event on time and reports to assigned area in a timely manner. Fulfills opening and closing duties as dictated by management and supervisors. Maintains the highest level of professionalism and service while abiding by Legends’ handbook and service standards. Efficiently sets up, maintains, and breaks down for all functions. Is knowledgeable of other food, beverage, and retail outlets within the stadium. Must have extensive knowledge of food and beverage menus, specials, and services offered. Abides by Legends Sequence of Service when interacting with guests. Maintains a clean, neat, and safe work environment. Communicates professionally with Supervisors and Management. Works as a team with fellow associates and other service departments within all areas of the stadium. Performs and successfully completes tasks assigned by management and supervisors. Responsible for retrieving product, smallwares, food and/or beverage for assigned location on event day.
Catering or food and beverage experience preferred; orientation and on-the-job training are provided. Must be pleasant, polite, courteous, and enjoy working with people. Must be able to work in a team environment. Must be able to remain calm under stressful situations. Must be able to smile, maintain positive body language, and consistently provide positive guest service. Must be able to follow direction and accept responsibility for assigned tasks. Must be able to open and properly serve alcohol. Must be able to make generalizations, evaluations, and decisions without immediate supervision. Must be able to accept and carry out responsibility for directions.
Union Membership: This position is represented by Unite Here Local 11. Please note that union dues are required as part of membership.
Constant standing, walking, bending, reaching and repetitive motions. Able to perform normal lifting of stock, up to 40 lbs.
DISCLAIMER: The above is intended to describe the general contents and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.