Catering Server

DECC; Duluth (MN); On-site; USD 22,000 - 39,000; Part time

Job summary

DECC in Duluth, MN is seeking part-time morning/daytime catering servers to support events. You will set up, serve and assist with cleanup, ensuring smooth operation across multiple event areas.

No education requirements; we value courteous service, adaptability and strong time management. The role involves lifting up to 25 pounds, standing for long periods, and following health and safety protocols.

Qualifications

• There are no minimum education requirements for this position
• Respond courteously and promptly to customer needs
• Ability to ensure a high level of customer service
• Ability to adapt to changes, delays, or unexpected events
• Ability to move quickly throughout the complex when an event(s) is located in multiple areas of the building or a supply run is required
• Excellent organizational and time management skills

Responsibilities

• Set tables prior to events, including dishes, tableware, napkins, etc.
• Serve food and beverages from kitchen and/or service areas
• Relay special requests to kitchen
• Clear and/or reset tables at conclusion of each course or meal
• Assist with plating meals, when required
• Assist in clean up after meals served and wash equipment
• Assist in cleaning and restocking of service areas
• Cooperate and assist team workers with other projects as assigned
• Maintain a high degree of service-orientation when performing duties
• Answer questions and assist guests regarding food and service
• Assist team and/or other departments with tasks, including light cleaning, moving chairs or signage, and other event related functions
• Create and maintain a professional and hospitable appearance and atmosphere
• Follow sanitation, health, and safety protocols

Skills

Customer service

Time management

Adaptability

Courteous demeanor

Job description

TitleCatering ServerMORNING/DAYTIME SERVERS NEEDEDHourly WageHourly wage + GratuitiesAverage of $16.00- $28.00 per hourMORNING/DAYTIME SERVERS NEEDEDSummary/ObjectiveServers are the operators of the catering department! They are responsible for efficiently running the catering operations during an event, from set up, to serving, to clean up.Requirements & CompetenciesThere are no minimum education requirements for this positionRespond courteously and promptly to customer needsAbility to ensure a high level of customer serviceAbility to adapt to changes, delays, or unexpected eventsAbility to move quickly throughout the complex when an event(s) is located in multiple areas of the building or a supply run is requiredExcellent organizational and time management skillsPreferred Education and ExperienceServing experienceEssential Functions (Reasonable accommodations may be made for individuals with disabilities.)Set tables prior to events, including dishes, tableware, napkins, etc.Serve food and beverages from kitchen and/or service areasRelay special requests to kitchenClear and/or reset tables at conclusion of each course or mealAssist with plating meals, when requiredAssist in clean up after meals served and wash equipmentAssist in cleaning and restocking of service areasCooperate and assist team workers with other projects as assignedMaintain a high degree of service-orientation when performing dutiesAnswer questions and assist guests regarding food and serviceAssist team and/or other departments with tasks, including light cleaning, moving chairs or signage, and other event related functionsCreate and maintain a professional and hospitable appearance and atmosphereFollow sanitation, health, and safety protocolsScheduleThis position is part time with a schedule based on DECC event needs. This position will have day, afternoon, and/or evening shifts scheduled on various days of the week and may include some holidays. Hours scheduled per week are flexible and based on the events scheduled in each given month. We cannot guarantee a set number of hours per week. The DECC cannot always schedule a definite ending time due to the nature of the events, but an estimated time will be provided.UniformUniforms shirts, aprons, and a name tag are provided by the DECC. Employee is responsible for black dress pants (no leggings or jeans) and black shoes (plain black tennis shoes are acceptable). Long hair must be pulled back.Work EnvironmentWhile performing the duties of this job, you will frequently be exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate, but can occasionally be loud (industrial kitchen equipment).Physical DemandsWhile performing the duties of this job, you are required to stand and to use your hands and arms to carry loaded food, drink and dish trays. You must frequently lift and/or move up to 25 pounds, bending, reaching, squatting and pushing carts. A Server must be able to navigate busy and crowded areas safely and quickly. There can be long stretches of standing in place.Supervisory ResponsibilitiesNoneTravel RequiredNoAdditional Eligibility RequirementsMust be 16 years of age or older.Successful completion of reference checksSuccessful completion of a background checkSuccessful completion of a drug test, if applicableWork Authorization/Security Clearance RequirementsThe DECC uses USCIS Form I-9 to verify the identity and employment authorization of individuals hired for employment. On the form, an employee must attest to his or her employment authorization. The employee is required to present the DECC with acceptable documents evidencing identity and employment authorization at the time of hire. The DECC will examine the employment eligibility and identity document(s).The list of acceptable documents can be provided by Human Resources.At-Will EmploymentThis position is at will. This means if you are offered the position and accept, your employment with the DECC is for an indefinite period of time and it is subject to termination by you or the DECC, with or without cause, with or without notice, and at any time. Nothing in this job description or any other policy of the DECC shall be interpreted to be in conflict with or to eliminate or modify in any way, the at will employment status of this position.The at will employment status of an employee of the DECC may be modified only in a written employment agreement with that employee which is signed by the Executive Director or the Chair of the DECC Board of Directors.By your signature below, you acknowledge your understanding that your employment with the DECC is at will, and that nothing in this description is intended to constitute a contract of employment, express or implied.EEO StatementThe DECC is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualification and ability. The DECC does not discriminate in employment practices on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation or any other characteristic protected by law. The DECC will follow any state or local law that provides greater protection. This policy is neither exhaustive nor exclusive. The DECC is committed to taking all other actions necessary to ensure equal employment opportunity for persons with disabilities in accordance with the ADA and all other applicable laws.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice.FLSA ClassificationNon-ExemptType of PositionPart-Time, Event-DrivenType of EmploymentAt-WillDepartmentCateringReports toFood & Beverage ManagerBenefits:Free parkingEmployee wellbeing initiativesMonthly bus pass bus reimbursement programPublic Employee Retirement Account (PERA) – Pension Plan – with employer matchOptional Minnesota Deferred Compensation PlanFree Employee Assistance ProgramPaid Time OffMore benefit details here: Benefits HEREWhat is the DECC?The Duluth Entertainment Convention Center (DECC) is a collection of ten venues hosting conventions, meetings, sports, arts, and entertainment right on the waters of Lake Superior in vibrant Canal Park. The DECC offers spectacular views of the Duluth Aerial Lift Bridge and excellent walkability.Steps away from charming Canal Park and Downtown Duluth, guests enjoy shops, restaurants, and easy access to hotels. The Duluth Lakewalk and Bayfront Festival Park are just outside our doors.Home to Duluth Superior Symphony Orchestra, the Minnesota Ballet, UMD Men’s and Women’s Bulldog Hockey, the Olympic gold-winning Duluth Curling Club, and the William A. Irvin floating museum / Duluth Haunted Ship, the DECC is the heart of regional entertainment.Our commitment to sustainability means that all the events we host bring economic and environmental benefits to our city.Mission:We host events, create experiences, and drive our regional economy.Values:CommunityHospitalityExcellenceFun