Catering Sales Manager - The Hotel Zamora

The Hotel Zamora; Saint Pete Beach (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Short-term disability

Life insurance

401k match

Holidays & PTO

Hotel discounts

Job summary

The Hotel Zamora is seeking a motivated Catering Sales Manager to lead our sales and marketing efforts for banquets and catering. You will partner with management to drive revenue, build strong client relationships, and deliver an exceptional guest experience consistent with our brand standards.

You will work closely with support departments to maximize hotel profitability and brand presence in the local market.

Qualifications

• Minimum of 2 years of experience in hotel sales or equivalent experience.
• Excellent guest services scores and brand experience preferred.
• Excellent verbal, written and presentation skills.
• Ability to learn and understand profit and loss statements and assist with annual budget.

Responsibilities

• Assist DOSM with determining annual catering and F&B revenue goals and assist with controlling costs.
• Partner with F&B Manager to support in F&B operations.
• Ensure the sales call process generates maximum profit by marketing strategies and trend analysis.
• Develop and implement new sales initiatives and programs to capture key demographics.
• Maintain catering sales projections and goals by mix of business.
• Network and prospect new and existing accounts while maintaining client relationships.
• Sell and coordinate meeting space and food & beverage services and document sales data.

Skills

Hotel sales experience

Client relationship management

Verbal and written communication

Budget understanding

Job description

Catering Sales Manager - The Hotel Zamora

• Reports To : Director of Sales & Marketing
• FLSA Status : Exempt

The Catering Sales Manager is responsible for partnering with management to drive the Sales & Marketing efforts for the hotel and build strong client relationships. The goal is to maximize banquet and catering revenues in conjunction with over-all revenues. Works closely with support departments that impact sales and provides outstanding customer service on behalf of the property and its ownership. Creates and maintains a unique guest experience, execute on brand standards, and builds awareness of hotel and over-all brand in the local community.

Core Job Responsibilities

• Assists DOSM and Food & Beverage (F&B) Manager with determining annual catering and F&B revenue goals and assists with controlling costs
• Partners with F&B Manager to provide support in F&B operations
• Ensures the sales call process is generating maximum profit for the hotel by implementing marketing strategies; analyzes trends and tracks results
• Champions, prospects, fosters engagement, and raises awareness of the brand
• Maintains catering sales projections and/or goals by mix of business
• Keeps current with supply and demand, changing trends, economic indicators, and comp set activities
• Exemplifies a high professional standard and ensures monthly sales goals are met
• Provides hands‑on support for sales team as leads are generated and new business moves through the sales cycle (from the initial inquiry to definite status)
• Develops and implements new sales initiatives, strategies, and programs to capture key demographics
• Continually develops knowledge of the business climate, geographic market, and competition for new and existing accounts
• Networks and prospects new and existing accounts while developing and maintaining excellent client relationships
• Responsible for selling/coordinating/detailing meeting space and food and beverage service
• Develops and delivers account strategy relating to overall hotel performance
• Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability
• Responsible for utilizing sales tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in specific brand software on a regular basis
• Responsible for client satisfaction by ensuring the clients’ needs, wants, concerns and accolades are responded to in a courteous and timely manner as mandated by respective hotel brand and as expected by ownership
• Ensures effective communication of client needs from sales department to appropriate operational departments
• Provides follow‑up calls and correspondence to clients to encourage repeat business/customer referrals
• Ensures all company, brand, and department specific training requirements are met
• Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs
• Completes other tasks and duties as assigned based on business needs

Location

MINIMUM REQUIREMENTS

• Minimum of 2 years of experience in hotel sales; or an equivalent number of years of education and sales experience
• Proven track record of great guest services scores, meeting brand standards, solid business references and national brand experience strongly preferred
• Excellent verbal, written and presentation skills; ability to communicate effectively with community partners, vendors, external parties, and across internal divisions
• Ability to learn and understand profit and loss statements, as well as the ability to assist GM and DOSM to create and adhere to an annual budget
• A passion for the mission, vision, and values of Sherman Associates
• Schedule may vary due to the specific needs of the hotel

WORK ENVIRONMENT

• This job operates in a professional office environment
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level

PHYSICAL REQUIREMENTS

• Must be able to sit or stand at a desk or other areas of the property throughout the day based on business needs
• Must have the ability to move around freely throughout the property and office, and necessity varies from day to day
• Must be able to exert well‑paced ability to reach other departments of the hotel in a timely manner
• Must be able to lift up to 25-30 lbs. occasionally
• Requires grasping, writing, sitting or standing, moving about freely, repetitive motions, bending, and communicating effectively

ADDITIONAL SCREENING REQUIREMENTS

• Must successfully meet criminal background screening requirements for position.

We offer a comprehensive benefits package to full-time employees which may include:

• Medical, dental and vision insurance plans
• Employer‑paid short‑term disability
• Employer‑paid life insurance
• Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long‑Term Disability;Pet insurance
• Employer‑paid employee assistance program
• Fully vested 401k company match program
• 9 Paid holidays and competitive PTO program
• Sherman Associates' Starbucks and Hotel discounts

Sherman Associates is an Equal Opportunity and Affinitive Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact [e-mail] .