Catering Sales Manager | Faro Blanco Resort & Yacht Club, a Curio by Hilton

Shaner Hotels; Marathon (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Catering Sales Manager to join their dynamic team at a premier resort in the Florida Keys. This exciting role involves developing client relationships, managing catering functions, and ensuring exceptional guest experiences. You will work closely with the sales and marketing team to meet budget goals and exceed client expectations. If you have a passion for hospitality and a knack for sales, this opportunity offers a vibrant work environment with diverse responsibilities and the chance to make a significant impact on guest satisfaction.

Qualifications

• 1+ years experience in Sales, Catering or Convention Services.
• Ability to communicate effectively in English; bilingual a plus.
• Familiarity with room set-ups and event orders.

Responsibilities

• Develop and maintain accounts in assigned market segments.
• Manage booking of meetings and catering functions.
• Ensure guest satisfaction and follow up post-event.

Skills

Sales Skills

Customer Service

Communication Skills

Problem Solving

Bilingual (English/Spanish)

Education

High School Diploma

Degree in Hospitality Management or Business

Tools

Sales and Marketing Tools

Job description

Catering Sales Manager | Faro Blanco Resort & Yacht Club, a Curio by Hilton

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Catering Sales Manager | Faro Blanco Resort & Yacht Club, a Curio by Hilton

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• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well.
• Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
• Suggestively sell menus, which meet the clients’ needs and maximize revenues.
• Welcome group contact upon arrival at function and ensure guest satisfaction.
• Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
• Actively solicit and book business following hotel standards.
• Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
• Keep abreast of current market trends and research competitors.
• Project a professional image of the hotel.
• Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
  
  

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well.
• Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
• Suggestively sell menus, which meet the clients’ needs and maximize revenues.
• Welcome group contact upon arrival at function and ensure guest satisfaction.
• Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
• Actively solicit and book business following hotel standards.
• Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
• Keep abreast of current market trends and research competitors.
• Project a professional image of the hotel.
• Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
  
  

Responsibilities

Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders.

Qualifications

• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Minimum 1-year prior experience in Sales, Catering or Convention Services.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Ability to speak effectively before groups of customers or employees of organization.
• Bilingual English / Spanish a plus.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Familiarity with Sales and Marketing tools.
• Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard
• equipment.
• Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet
• Event Orders.
• Previous training in the hospitality industry, food service or the culinary fields.
• Knowledge of local activities and attractions appropriate for clientele.
  
  

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !

About The Team

Shaner Hotels has an amazing opportunity to join our team at our Faro Blanco Resort & Yacht Club, located in beautiful Marathon, Florida. Set on Marathon's waterfront, Faro Blanco Resort & Yacht Club is easily identifiable by its historic lighthouse. A full-service marina, 125 accommodations, and a restaurant maintain our status as the premier resort in the Florida Keys. From weddings with the harbor in view to fishing charters and onsite Jeep rentals, experience the best of a resort that puts you near all the water activities you can handle.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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