CATERING SALES MANAGER (EXEMPT)

Socket.dev; Metairie (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Vacation

Sick leave

7 Paid Holidays

401k with matching

Medical/Dental/Vision Insurance

Employer paid life and LTD

STD

Supplemental life

Accident Coverage

Critical Illness

Hospital Indemnity

Discounted Room Rate Program

Job summary

Expotel Hospitality Service is seeking a Catering Manager to drive revenue by selling the hotel's public space, food and beverage, and function planning services.

The role requires establishing new accounts, generating revenues, monitoring booking pace, and booking repeat business while maintaining high service quality.

You will ensure compliance with health and liquor laws, coordinate with F&B managers, and lead menu planning and event execution to meet client needs and hotel goals.

Qualifications

• At least 3 years of progressive hotel sales experience in a specific market; or a 4-year college and at least 2 years of related experience; or a 2-year college degree and 1 or more years of related experience.
• Proficient in Windows, company-approved spreadsheets, and word processing.
• Knowledge of F&B preparation techniques, health department rules and liquor laws.

Responsibilities

• Sell the hotel’s public space, food and beverage, and function planning services to maximize revenues.
• Establish new accounts, generate revenues, monitor booking pace, and book repeat business.
• Maintain high quality standards in all events and communicate with F&B managers.
• Assist in menu planning, event agenda, and coordination with outside vendors.
• Monitor booking trends to produce forecast figures and month-end reports.

Skills

Sales experience

Guest service

Communication

Financial information literacy

Problem solving

Education

2-year college degree in related field

4-year college degree + 2 years related experience

3 years progressive hotel sales experience

Tools

Windows

Spreadsheets

Word processing

Job description

JOB SUMMARY

The Catering Manager is responsible for effectively selling the public space, food and beverage, and function planning services of the hotel to maximize revenues and profits for the hotel. The Catering Sales Manager establishes new accounts, generates revenues, monitors booking pace, and books repeat business while keeping quality consistently high.

Education & Experience:

• At least 3 years of progressive hotel sales experience in a specific market; or a 4-year college and at least 2 years of related experience; or a 2-year college degree and 1 or more years of related experience.
• Must be proficient in Windows, company-approved spreadsheets, and word processing.
• Must know F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

Physical Requirements:

• Long hours are sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Mental Requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work and understand financial information and data, and basic arithmetic functions.

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Respond to guest complaints in a timely manner.
• Work with other F&B managers and keep them informed of F&B issues as they arise.
• Keep the immediate supervisor fully informed of all problems or matters requiring his/her attention.
• Monitor the quality of service in Banquets.
• Assist in menu planning and preparation.
• Know meeting room sets and capabilities.
• Re-solicit past local accounts, generate new business.
• Set solicitation goals with the Director of Catering, and meet or exceed solicitation goals and revenue goals.
• Meet and greet in-house guests upon arrival, review the course of events, and introduce other staff members (banquet manager, captain, etc.).
• Develop menus and agendas, ensure BEO's are insured, and complete all pertinent correspondence with outside vendors to finalize programs.
• Maintain current information on and monitor booking trends to produce forecast figures and month-end reports.
• Understand the Catering incentive program.
• Manage booking pace.
• Handle pricing integrity and propose upscale menus for all groups.
• Interact with outside planners and vendors for special events.
• Ensure compliance with all local liquor laws and health and sanitation regulations.
• Prepare and submit required reports in a timely manner.
• Comply with weekly and monthly forecasting procedures.
• Be involved in and/or conduct departmental and hotel training.

BENEFITS

• Paid Vacation
• Sick leave
• Personal Day off
• 7 Paid Holidays
• 401k with matching
• Medical/Dental/Vision Insurance
• Employer paid life and LTD
• STD
• Supplemental life
• Accident Coverage
• Critical Illness
• Hospital Indemnity
• Discounted Room Rate Program