CATERING SALES MANAGER

Springboard Hospitality; St. Louis (MO); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Catering Sales Manager to drive sales growth and ensure exceptional client experiences. This role involves nurturing relationships with past and potential clients, overseeing event setups, and collaborating with the Banquet team to deliver memorable events. The ideal candidate will possess strong communication and negotiation skills, along with a passion for hospitality. Join a forward-thinking company that values its employees and offers a supportive work environment, competitive benefits, and opportunities for career development.

Benefits

Paid Time Off (PTO)

Insurance Options

401K Plan

Employee Perks

Qualifications

• 3+ years of related employment experience in catering sales.
• Strong knowledge of sales, marketing, and hospitality principles.

Responsibilities

• Solicits business to ensure repeat clients via calls and appointments.
• Checks meeting rooms for accuracy and cleanliness before client arrival.

Skills

Guest Relations

Sales Negotiation

Communication Skills

Data Analysis

Interpersonal Skills

Education

High School Diploma

College Degree (Preferred)

Tools

Microsoft Office

Web Analytics

Job description

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Job Details

Job Location

Hilton Saint Louis Frontenac - Saint Louis, MO

Description

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. https://www.springboardhospitality.com/

Position Purpose

The Catering Sales Manager is responsible for calling on past and future social and corporate food and beverage accounts, following up on new leads, and assisting with the continued sales growth of the Catering Department. Ensures all events are set properly and guests are satisfied with arrangements. Also responsible for outside sales calls.

Examples Of Duties

Essential Functions:

• Actively solicits established business to ensure repeat business via telephone and by cold calling, appointments. Obtains and records all required information for groups, approved by the Director of Catering. Performs follow-ups with accounts, including signed contracts, guarantees, guest room reservations, etc.
• Checks meeting rooms prior to client arrival for accuracy of set-up, cleanliness, heating, cooling, proper lighting. Works with Banquet staff to meet client requirements. Provides on-site support during events to ensure satisfaction.
• Handles inquiries for corporate social functions, creates a solid trace system, and establishes priorities to meet group needs and requirements.
• Attends daily BEO meetings as needed.
• Completes special projects for the Director of Catering.
• Confers with Banquet Chef on custom menus, pricing, etc.

Other

Regular attendance as per Hilton standards is essential. Due to the cyclical nature of hospitality, varying schedules, including holidays, may be required. Hotel rules will be enforced, with disciplinary actions for violations.

Supportive Functions

Performs additional tasks such as answering phones, maintaining communication with departments, and assisting in budget preparation, as directed by the supervisor.

Knowledge, Skills, and Abilities

Must possess excellent guest relations, supervisory, and communication skills. Understands meeting room capacities and configurations.

Education

High school diploma required; college degree preferred. Equivalent education or experience may be considered.

Experience

Minimum two years of catering sales experience in a hotel preferred.

Licenses or Certificates

None required.

Grooming

Employees must maintain a neat, clean, and well-groomed appearance.

Qualifications

• 3+ years of related employment experience.
• Advanced computer skills, including Microsoft Office and web analytics.
• Four-year college degree or equivalent experience.
• Strong knowledge of sales, marketing, and hospitality principles.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to analyze data, make decisions, and handle confidential information.

Other Expectations

• Adherence to payroll, safety, and security policies.
• Willingness to travel as needed.
• Availability to work during hotel operating hours, including weekends and holidays.

Benefits

Springboard offers competitive benefits, including salary, PTO, insurance options, 401K, and other employee perks.

Core Values

• CONNECTED, INDEPENDENT, COLLABORATIVE, PERSONALIZED, DYNAMIC.

Springboard is an equal opportunity employer and provides reasonable accommodations in accordance with laws.