Catering Sales Manager

Schulte Hospitality Group; Newark (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Daily Pay

Free Telemedicine access

401(k) Plan with Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets and memberships

Job summary

A leading hospitality management company in Newark, Ohio is seeking an energetic Catering Sales Manager. The role involves driving customer loyalty, identifying new accounts, and negotiating contracts. Candidates should have a minimum of three years in hotel or conference catering and demonstrate strong communication and negotiation skills. The position may require flexible work hours, including evenings and weekends. Join a passionate team dedicated to service excellence and making a positive impact.

Qualifications

• Minimum of three (3) years in hotel or conference catering/sales.
• Ability to communicate effectively verbally and in writing.
• Must have flexible work hours including evenings, weekends, and holidays.

Responsibilities

• Drive customer loyalty and grow account share.
• Identify and solicit new accounts.
• Provide advice on hotel facilities and services.
• Establish a client base through sales efforts.
• Negotiate contracts and rates.
• Ensure completion of customer communications.
• Conduct hotel tours for potential clients.
• Meet or exceed sales goals.
• Monitor competitors.
• Complete required reports.

Skills

Effective communication

Listening skills

Problem-solving skills

Negotiation skills

Strong computer skills

Flexibility in work hours

Education

High School diploma

Post-high school education preferred

Job description

Overview

Schulte Hospitality Group is seeking an energetic, experienced, and hands‑on Catering Sales Manager to join our team. Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team!

Benefits

Work Today, Get Paid today, with Daily Pay!

• Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401(k) Plan + Company Match for eligible associates
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships and more!

Our Company

Schulte Hospitality Group is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties & Responsibilities

• Responsible for learning the hotel brand and strategy; drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience.
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in‑person interactions.
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events.
• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel.
• Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals; achieve all predetermined sales goals for revenue and sales activity.
• Negotiates contracts according to company standards.
• Ensures all pertinent aspects of solicitation, closing, and customer communications are complete and documented.
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures. Provides prompt and accurate responses to all client requests for proposals and information.
• Consistently meets or exceeds sales goals including predetermined revenue and sales activity.
• Monitors local competitors and compares their operation with his/her operation.
• Completes daily/weekly/monthly reports as directed by the DOS/GM.
• Participates in quarterly/annual business and marketing plans, assists with budget process.
• Performs various other duties as assigned to meet business objectives.

Education & Experience

• Minimum of High School education; post‑high school education preferred.
• Minimum of three (3) years in hotel or conference catering/sales.

Knowledge, Skills & Abilities

• Ability to communicate effectively verbally and in writing.
• Excellent listening and problem‑solving skills.
• Ability to exceed expectations of guests and team members.
• Negotiating skills.
• Strong computer skills.
• Must have flexible work hours that may include evenings, weekends, and holidays.
• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
• Schulte Hospitality Group is an Equal Opportunity Employer.