Catering Sales Manager

Delta by Marriott, Downtown Muskegon; Muskegon (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Short term disability

Life insurance

Discounts on hotel stays and dining

Job summary

Delta by Marriott, Downtown Muskegon is seeking a Catering Sales Manager to target and coordinate catering sales. You will book, sell, plan and coordinate all events while ensuring the highest level of customer service for guests and clients.

The role emphasizes lead generation, proposal writing, and strong communication with customers, showcasing our commitment to memorable experiences and teamwork in a hospitality-driven environment.

Responsibilities

• Transmits and receives telephone messages and emails
• Books and confirms conference space by writing proposals and contracts
• Meets with customers to plan function details such as space requirements, timelines, catering requirements, AV requirements, and room set-up
• Designs specific floorplan for each event
• Creates BEOs and distributes to relevant staff
• Attends F&B meetings weekly
• Totals charges at end of events to verify sales, gratuity and service charges and event billing
• Attends pre-con and post-con meetings for large events
• Helps in the design and content of banquet menus
• Calls on prospects to solicit business, analyzes requirements of function, outlines available facilities and services offered and quotes prices
• Enters new customer data and other sales data for current customers into computer database
• Provides tours of the facility and tastings of menu options
• Develops and maintains relationships with customers
• Attends Bridal shows and other trade shows and events
• Investigate and resolves food quality and service complaints
• Report to maintenance needed repairs or unsafe conditions
• Proactively enhances a positive facility image
• Assist in performing sales and/or banquet duties
• Perform other duties as assigned
• Paid training
• Generous paid time off
• 401K
• Recognition awards
• Medical insurance
• Dental and vision coverage
• Short term disability, critical illness, accident coverage and life insurance
• Discounts on hotel stays and restaurants

Job description

Are you looking for a position where you can highlight your personality to make a positive impact with guests and fellow employees?

A Catering Sales Manager targets and coordinates catering sales efforts. The primary responsibility is to develop existing business and solicit new catering business through lead generation and marketing. Other duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service.

We are dedicated to giving our guests the highest standard of service. Consistent teamwork and personalized service are essential to this position to ensures our guests receive a long-lasting and memorable experience.

With a focus in hospitality, we strive to continuously support and strengthen our community. We are truly passionate about creating a diverse, positive and fun working environment for our associates that will encourage growth, loyalty and commitment.

Summary: A Catering Sales Manager targets and coordinates catering sales efforts. The primary responsibility include booking, selling, planning and coordinating all events while assuring the highest level of customer service.

Duties and Responsibilities:

• Transmits and receives telephone messages and emails
• Books and confirms conference space by writing proposals and contracts
• Meets with customers to plan function details such as space requirements, timelines, catering requirements, AV requirements, and room set-up.
• Designs specific floorplan for each event.
• Creates BEOs and distributes to relevant staff
• Attends F&B meetings weekly.
• Totals charges at end of events to verify sales, gratuity and service charges and event billing.
• Attends pre-con and post-con meetings for large events.
• Helps in the design and content of banquet menus
• Calls on prospects to solicit business, analyzes requirements of function, outlines available facilities and services offered and quotes prices
• Enters new customer data and other sales data for current customers into computer database
• Provides tours of the facility and tastings of menu options
• Develops and maintains relationships with customers
• Attends Bridal shows and other trade shows and events
• Investigate and resolves food quality and service complaints
• Report to maintenance needed repairs or unsafe conditions
• Proactively enhances a positive facility image
• Assist in performing sales and/or banquet duties
• Perform other duties as assigned
• Paid training
• Generous paid time off
• 401K
• Recognition awards
• Medical insurance
• Dental and vision coverage
• Short term disability, critical illness, accident coverage and life insurance
• Discounts on hotel stays and restaurants

The statements here are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Hiring Manager(s) Hannah Tuttle, Katherine Deweerd, Mary Beth Mierz

This position is currently accepting applications.