Catering Sales Manager

HGI Atlanta Airport; Egan Park (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Dental and Vision coverage

401(k) plan

Travel discounts

Wellness program

On-demand pay

Leadership development

Culture committee

Internal promotions

Job summary

Superhost Hospitality in the United States is seeking a Catering Sales Manager to drive revenue for weddings, galas, and social events. You will plan, coordinate with Event Operations, and develop relationships with clients from inquiry to completion.

The role emphasizes proactive sales, referrals from existing accounts, and collaboration with the Banquet team. A strong hotel sales background and knowledge of hospitality operations are valued, with opportunities for growth within our expanding

Qualifications

• Catering sales experience in a hotel is preferred.
• High school diploma; Bachelor's degree in Hotel Management or related field preferred.
• Working knowledge of Microsoft Office.
• CMP designation a plus, but not required.

Responsibilities

• Plan weddings, galas, fundraisers and other social functions.
• Meet and exceed revenue and proactive sales activity goals.
• Acquire referrals from existing accounts and clients.
• Prospect for new business through telemarketing and relationship building.
• Maintain well-documented, organized client and employer records.
• Develop strong customer relationships through frequent communication.
• Follow up on all customer needs and inquiries promptly.
• Focus on revenue-producing activities and maximize selling time.
• Participate in community and trade organizations to boost exposure.
• Produce and distribute hotel communications (BEOs, resumes) on deadlines.
• Work with Banquet Manager and Banquet Captains to ensure service.
• Greet customers at events and coordinate with Event Operations.
• Perform other duties as assigned.

Skills

Catering sales

Microsoft Office

Communication

Interpersonal skills

Education

High school diploma

Hospitality-related degree preferred

Tools

Microsoft Office

Job description

As a Catering Sales Manager, you will be a key player in driving revenue and contributing to the hotel's overall sales effort during planning and strategy phases through research and knowledgeable input.

Key Responsibilities:

• The Catering Sales Manager will plan weddings, galas, fundraisers and other social functions.
• Meet and exceed revenue and proactive sales activity goals with a profitable and win-win selling approach.
• Acquire referrals from existing accounts and clients.
• Continually target and prospect for new business through telemarketing, individual creativity, community involvement, relationship building and innovation.
• Maintain well-documented, accurate, organized, and up-to-date to serve client and employer in the most expedient, organized, and knowledgeable manner.
• Develop strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction.
• Promptly follow-up on all customer needs and inquiries in an efficient and expedient manner.
• Focus on revenue-producing activities and maximize selling time by dedicating time on direct sales efforts.
• Actively participate community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line.
• Produce and distribute formal hotel communication such as BEOs, Resumes, etc. on a regular basis and within agreed upon internal deadlines as needed.
• Work closely as needed with the Banquet Manager and Banquet Captains to ensure and maintain levels of service.
• Greets customers at the start of every event. Make proper introduction and hand-off with the Event Operations team for the execution of details.
• Perform other duties as assigned or deemed necessary by management.

Requirements:

• Catering Sales experience in a hotel is preferred with a proven track record of success.
• High school degree required, Bachelor’s degree in Hotel Management or related field preferred. Hilton and Delphi experience
• Working knowledge of Microsoft Office.
• Certified Meeting Planner (CMP) designation a plus, but not required.

Additional Requirements:

• Previous experience in a sales management role within the hospitality industry is required.
• Availability for varying shifts, including weekends and holidays.
• Strong organizational, communication, and interpersonal skills.

What to Expect in Your First Few Months:

You will familiarize yourself with the hotel's sales objectives, market positioning, and client base. You'll actively contribute to the development and execution of strategic sales plans, working closely with your team to drive revenue growth.

The Perks of Working for Us:

• Superhost is a growing hospitality management company, and we promote from within whenever possible. You’ll have opportunities to learn new skills, take on new responsibilities, and grow into bigger roles over time.
• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of experience in the hospitality industry, Superhost Hospitality is committed to excellence and doing the right thing for our guests, our teams, and our communities. Our portfolio of hotels, partnered with leading brands, is built on consistent service and strong performance. We focus on creating great guest experiences, building loyal teams, and supporting the growth of our people. We believe in developing talent, promoting from within, and providing opportunities for long-term career success.

Join Superhost Hospitality and be part of a team where people come first and great service drives everything we do.