Catering Sales Manager

Sage Hospitality Group; Boston (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Exclusive discounts

Comprehensive health coverage

Prime location

Complimentary meals

Job summary

Sage Hospitality Group in Boston’s Hotel Commonwealth seeks a catering sales professional to solicit and book events, maximize banquet space, and drive catering revenue. You will coordinate with hotel teams, plan menus, and negotiate contracts to deliver exceptional guest experiences.

The role emphasizes outside sales, marketing execution, and strong client communication to exceed revenue goals and ensure high standards of service.

Qualifications

• Requires thorough knowledge of catering, food & beverage, menu development and pricing.
• Requires knowledge of hotel policies and procedures and ability to determine actions based on guidelines.
• Requires ability to analyze current activities and provide logical conclusions and recommendations.
• Must possess strong communication skills to negotiate, convince, sell and influence hotel guests.

Responsibilities

• Solicit, negotiate and book new and repeat business through outside sales calls, telemarketing, mailings and networking to maximize banquet space and revenue.
• Execute a territorial marketing strategy to capture revenue and meet or exceed sales goals.
• Plan, upsell and detail meetings with clients, including space needs, times, equipment and menus.
• Complete contracts and paperwork, coordinate with hotel areas and resolve issues to ensure quality delivery and customer satisfaction.
• Prepare status and period-end reports.
• Maintain up-to-date knowledge of corporate and hotel procedures, products and competition to improve sales strategies.
• Communicate professionally with guests and colleagues.

Skills

Catering knowledge

Food & Beverage

Menu development

Pricing

Negotiation

Communication

Outside sales

Marketing planning

Event coordination

Education

Post-high school education

Job description

At Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief every guest's story is unique, and so is the way we serve them. Our approach isn't scripted, printed, or tucked away in a handbook-it's woven into the DNA of who we are. Here, unscripted hospitality is more than a phrase; it's how we turn every interaction into something memorable, authentic, and entirely our own.

From our stylish rooms and extraordinary suites to the coveted views of Fenway Park, every corner of our hotel radiates legendary urban charm. We invite you to share your love for Boston-its vibrancy, quirks, and endless energy-with our guests. Our team thrives on details, delights in exceeding expectations, and takes pride in being unmatched hosts to travelers from across the globe.

This is more than just a role-it's a chance to bring fresh perspective, creative flair, and new ideas to an already celebrated hotel. Together, we create experiences guests will never forget, and moments we'll be proud of long after they've checked out.

Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes.

• Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
• Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc.
• Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
• Prepare status and period end reports.
• Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
• Professional and positive communication to both guests and fellow associates.

Education/Formal Training

More than two years of post -high school education

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.
• Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
• Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
• Ability to drive to outside sales calls.
• Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent hearing required for verbal interaction with guests and associates.
• Excellent vision required for viewing set-ups.
• Excellent speech communication skills required for verbal interaction with guests and associates.
• Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.
• Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.
• Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours.
• Driving - distance varies for sales calls (approximately 20%).

Environment

Work inside 70% of 10 hour day; outside 30% of 10 hour day.

Why You'll Love Working at Sage

Exceptional Benefits & Perks

• Explore & Save
• Enjoy exclusive discounts at Sage Hotels & Restaurants nationwide-your gateway to unforgettable experiences across the country.
• Comprehensive Health Coverage
• We've got you covered with medical, vision, and dental insurance because your well-being matters.
• Prime Location
• Work in the heart of the city with easy access to public transportation - skip the commute stress.
• Fuel Your Shift
• Complimentary meal every shift. Great food, on us.
• Commuter Benefits
• Take advantage of our Perq Program partnership with MBTA for seamless, affordable transit.
• Join a Culture That Celebrates You
• At Sage, you're part of a community. We're building something special a place where creativity thrives, passion drives every detail, and belonging isn't just a buzzword; it's who we are.

Ready to be part of something extraordinary? Let's create the future of hospitality together.

USD $75,000.00 - USD $85,000.00 /Yr.