Catering Sales Manager

Mellow Mushroom; Atlanta (GA); On-site; USD 58,000 - 70,000; Full time

Job summary

Mellow Mushroom is seeking a Catering Sales Manager to drive sales within our full-service restaurants. This role involves developing strategic sales plans, maintaining relationships with clients, and ensuring the successful execution of catering events. Ideal candidates are proactive sales professionals with a passion for hospitality and proven sales success.

Benefits

Flexible Schedule

Health Insurance

Paid Time Off

401K with Employer Match

Bonus Potential Paid Monthly

Qualifications

• Proven experience (3+ years) in catering sales or a related restaurant sales role.
• ServSafe Certification (or willing to obtain).
• Ability to work under pressure and meet deadlines.

Responsibilities

• Develop and implement strategic sales plans to achieve catering revenue goals.
• Build and maintain strong relationships with corporate clients and event planners.
• Oversee event execution to ensure client satisfaction.

Skills

Sales strategy development

Strong sales and negotiation skills

Excellent communication and organizational skills

Ability to multitask and manage multiple events simultaneously

Customer focused mindset with attention to detail

Education

Bachelor’s degree in Hospitality Management or Business

Tools

CRM software

Microsoft Office

Job description

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The Catering Sales Manager is a pivotal role responsible for generating and increasing catering sales within the Mellow Mushroom company owned full service and fast fine restaurants. This position focuses on developing new business opportunities, nurturing client relationships, and ensuring the seamless execution of catering events. This role supports Mellow Mushroom’s standards of quality, customer service, and compliance, including adherence to OSHA safety requirements in food handling and workplace safety operations.

The ideal candidate is a proactive sales professional with a passion for hospitality and a track record of exceeding sales targets.

Key Responsibilities

• Develop and implement strategic sales plans to achieve and exceed catering revenue goals.
• Identify and pursue new catering opportunities through proactive outreach, networking and marketing initiatives to attract new catering clients and build a strong sales pipeline.
• Build and maintain strong relationships with corporate clients, event planners and other potential customers.
• Maintain relationships with existing clients through consistent outreach and service excellence.
• Prepare and deliver customized proposals and contracts based on client needs.
• Coordinate tastings and site visits for potential clients.
• Represent the company at networking events and trade shows.

Event Coordination

• Work with culinary and operations teams to ensure timely and accurate fulfillment of catering orders.
• Manage event timelines, logistics, and staffing in coordination with the store’s General Manager.
• Collaborate with the marketing department to develop promotional materials and campaigns.
• Communicate all event details clearly to relevant departments.
• Oversee event executive to ensure client satisfaction.

Administrative

• Negotiate contracts, pricing and terms to maximize profitability.
• Track and report on sales metrics, forecasts, and event outcomes.
• Prepare and submit accurate and timely sales reports.
• Maintain organized client and sales records using CRM software.
• Develop pricing strategies and assist with menu development.
• Stay updated on industry trends, competitor offerings and market conditions.

Safety & Compliance

• Ensure all catering operations follow OSHA standards for:
• Food handling and storage
• Use of personal protective equipment (PPE)
• Workplace sanitation and cleanliness
• Participate in and uphold company-required safety trainings.

Skills

• Sales strategy development.
• Strong sales and negotiation skills.
• Excellent communication and organizational skills.
• Ability to multitask and manage multiple events simultaneously.
• Knowledge of food and beverage operations.
• Strong organizational and time management skills.
• Customer focused mindset with attention to detail.
• Ability to work under pressure and meet deadlines.

Supervisory Responsibilities

This position does not supervise corporate staff but will supervise catering team members in HGI owned Mellow Mushrooms during training and catering events.

The following work environments are typical for this role:

• Office environment with standard equipment: computers, phones, copiers, etc.
• Occasional on-site catering setup, including indoor and outdoor environments, with variable temperatures and noise levels.
• Commercial kitchen environments with frequent exposure to ovens, freezers, walk in coolers, sanitation chemicals, and food products.
• Occasional contact/immersion of hands in water, sanitation solutions, meat/poultry products, seafood and produce items.

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job:

• Frequently required to stand for long periods of time, walk, bend, stoop, and lift.
• Must occasionally lift and/or move up to 35 lbs.
• Occasionally required to prepare or serve food items.
• Occasional cleaning of FOH and BOH kitchen and store equipment.
• Vision requirements include close, distance, color, peripheral, and depth perception.
• Must refrain from consuming alcohol prior to and during performing job duties as well as driving or any duties related to travel.
• Capable of driving personal vehicle to store locations or rental vehicles to out of state store locations, and capable of flying commercially for company travel.

Position Type / Expected Hours of Work

• Full-time position.
• Core business hours are Monday–Friday, 8:30 AM–5:00 PM.
• Availability required during evenings, weekends, and for overnight travel, especially during store openings or training sessions
• Occasionally permitted to work from home, highly dependent on work schedule and travel schedule.

Travel Requirements

• Up to 30% travel during a calendar year, including overnight stays (2–3 days at a time).

Required Education and Experience

• Bachelor’s degree in Hospitality Management, Business, or related field preferred.
• Proven experience (3+ years) in catering sales or a related restaurant sales role
• Knowledge of OSHA regulations related to food service and hospitality.
• ServSafe Certification (or willing to obtain).
• Proficiency in Microsoft Office, CRM software and Aloha POS.
• Valid driver’s license and reliable transportation.
• Flexibility to work evenings, weekends and travel as needed.

What we offer:

• Flexible Schedule
• Health Insurance
• Paid Time Off
• 401K with Employer Match
• Bonus Potential Paid Monthly

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Restaurants, Caterers, and Food and Beverage Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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