Catering Sales Director

Concert Golf; Chesterton (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Concert Golf in Chesterton, Indiana, is seeking a Catering Sales Director to lead the catering department, develop budgets and forecasts, solicit new business, and grow banquet and event revenue through exceptional service and skilled negotiation. This role requires directing the sales process, building client relationships, and coordinating with the Executive Chef on custom menus.

You will advance member and corporate relationships, design menus, supervise staff, and manage the full sales cycle

Qualifications

• Two years’ experience as a Catering Sales Director.
• Solid banquet revenue generation understanding.
• Proven track record of sales performance.
• Knowledge of social etiquette.
• Creative menu development skills.
• High energy, outgoing personality.
• Organizational skills and attention to detail.
• Strong literacy in Microsoft Word and Excel.

Responsibilities

• Solicit new accounts and review catering files to generate business.
• Interact with clients to determine needs and direct staff accordingly.
• Direct and maintain the sales process.
• Respond to inquiries by phone or walk-ins.
• Conduct site visits and entertain potential clients.
• Develop, edit, and distribute banquet-related files.
• Negotiate, prepare, and write proposals and contracts.
• Coordinate with brides in the bridal market.
• Act as the face of the business for wedding venues.
• Create, edit, and distribute reports for daily, monthly, and annual forecasting.
• Supervise catering staff in the proper preparation of banquet menus, memos, and files.
• Tour and inspect banquet and meeting space.
• Ensure functions meet client standards and start on time.
• Coordinate with other departments on the BEO process.
• Ensure complete billing and deposits on a timely basis.
• Brief weekly events to staff, the GM, and the F&B Department.
• Prepare weekly/monthly forecasts of sales and catering bookings.
• Attend staff and club meetings as needed.
• Perform other duties as requested by Supervisor.

Skills

Catering sales

Banquet revenue knowledge

Sales performance

Social etiquette

Menu development

High energy

Organizational skills

MS Word & Excel

Job description

About the Job:

The primary objective of this position is to help direct the Catering department to include planning, budgeting, forecasting, soliciting new business, maintaining current clients, and promoting banquet and catering business for the club. Revenue maximization and the ability to control Catering expenses through effective negotiation of services and accurate forecasting is required. The Director is ultimately responsible for achieving his/her budgeted sales plan. Internal/external events may include seminars, wedding receptions, bar and bat mitzvahs, rehearsal dinners, luncheons, and golf tournament events. Member events may also include holiday parties, special events, and more.

The Director develops relationships with Members, individuals, and corporations who book events so as to maintain a catalog of repeat business while prospecting for new events. Additionally, s/he will promote the Club locally via bridal shows and other public events, which heighten awareness within the community. This position works closely with the Executive Chef when designing custom menus for clients. They must also work with the entire management team to communicate and prepare for upcoming events.

Job Responsibilities:

• Solicit new accounts and review previous Catering/Banquet files to generate business.
• Interact with clients and prospective clients to determine needs and direct staff accordingly.
• Must be able to direct and maintain the sales process.
• Respond to all inquiry phone calls/walk-ins.
• Conduct site visits/entertain potential clients.
• Assisted with the development, editing, and distribution of all banquet-related files that generate business.
• Negotiate, prepare, and write proposals and contracts.
• Works closely with Brides in the bridal market.
• Acts as the face of the business to those seeking Wedding venues.
• Brings imagination into each event.
• Create, edit, and distribute all reports needed for daily, monthly, and annual forecasting.
• Supervise and monitor the performance of Catering staff in the proper preparation of Banquet menus, memos, and files.
• Tour and inspect banquet and meeting space.
• Ensure that functions are set to client-specific standards and ready to begin on time.
• Coordinate with other departments regarding client requests regarding the BEO process.
• Assure of complete billing and deposit procedures as needed on a timely basis.
• Give an overview of weekly events to staff, the General Manager, and the Food & Beverage Department.
• Prepare weekly/monthly forecasts of Sales and Catering bookings and their effect on food, beverage, and other miscellaneous revenues.
• Attend staff and other club meetings as needed.
• Performs other duties as requested by Supervisor.

Job Requirements:

• Two years experience as a Catering Sales Director.
• Solid understanding of banquet revenue generation.
• Proven track record of sales performance.
• Knowledge of social etiquette.
• Creative menu development skills.
• High energy, outgoing personality.
• Organizational skills and attention to detail.
• Strong technical literacy including Microsoft Word and Excel.