Catering Ops & Logistics Supervisor | MOD Leader

United Airlines; Chicago (IL); On-site; USD 67,000 - 87,000; Full time

Job summary

United Airlines is seeking a Supervisor - Catering Operations & Logistics in Chicago, IL. This role leads catering kitchen operations as Manager on Duty, ensuring safe, timely meal production and on-time aircraft departures while coordinating with vendors and internal teams.

Ideal candidates have 2–3 years in a fast-paced, shift-based setting, strong MS Office and AI tool familiarity, and a flexible schedule to cover critical operational days. United offers growth and world travel opportunities.

Qualifications

• Bachelor's degree or 4 years of relevant work experience.
• Advanced Microsoft Office skills.
• Ability to work flexible schedule to cover operational days and shifts.
• Strong written and oral communication skills.
• Experience with AI tools is a plus.
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Oversee catering kitchen operations during assigned shifts as MOD.
• Coordinate vendor kitchen operations across facilities and on-airport presence.
• Ensure production readiness, food safety, quality standards, and on-time departures.
• Develop clear communication with vendor caterers and internal teams.
• Coordinate IRROPS event response in real time.
• Complete required reporting and escalation as needed.

Skills

Microsoft Office

AI tools

Communication

Education

Bachelor's degree or 4 years of relevant work experience

Tools

CoPilot

ChatGPT

Gemini

Job description

United Airlines is seeking a Supervisor - Catering Operations & Logistics in Chicago, IL. This role leads catering kitchen operations as Manager on Duty, ensuring safe, timely meal production and on-time aircraft departures while coordinating with vendors and internal teams.

Ideal candidates have 2–3 years in a fast-paced, shift-based setting, strong MS Office and AI tool familiarity, and a flexible schedule to cover critical operational days. United offers growth and world travel opportunities.