Catering Operations Manager

Compass Group USA; Los Angeles (CA); Presencial; USD 80 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental

Vision

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Commuter Benefits

Employee Assistance Program

FSAs

Resumo da oferta

Wolfgang Puck Catering in Los Angeles is seeking a Catering Operations Manager to guide teams, support clients, and ensure high‑quality execution for on‑ and off‑premise events.

You will collaborate with culinary partners, creative sales leaders, and trusted vendors to deliver the exceptional service Wolfgang Puck is known for, while leading staffing, rentals, and timelines across 300 to 5,000 guest events.

Qualificações

• 3–5 years of leadership experience in catering, luxury hospitality, or related environments.
• Strong background in off-premise catering and large-scale events.
• Demonstrated ability to execute events ranging from 300 to 5,000 guests.
• Experience leading teams in high-volume, high-touch hospitality environments.
• Knowledge of catering equipment, service equipment, and event production needs.
• Ability to develop effective labor plans and staffing schedules.
• Experience with budgets, labor planning, and basic financial reporting.

Responsabilidades

• Partner with clients to understand event vision, priorities, and budgets.
• Collaborate with chefs and culinary leaders to ensure food presented to standards.
• Build front-of-house and back-of-house rental orders (china, glassware, etc.).
• Build kitchens from scratch for off-premise events, plan equipment and workstations.
• Coordinate with rental companies and vendors for onsite execution.
• Manage events from 300 to 5,000 guests, maintaining standards.
• Develop staffing plans and schedules aligned with event needs.
• Communicate across Sales, Culinary, Staffing, Captains, Vendors, and Clients.
• Oversee timelines, production schedules, load-ins/outs, and logistics.
• Anticipate challenges and develop pre-emptive solutions.
• Support budgeting, cost management, and post-event reviews.

Conhecimentos

Leadership experience

Off-premise catering

Event operations

Team management

Budgeting

Vendor coordination

Communication skills

Labor planning

Detail oriented

Customer service

Descrição da oferta de emprego

Salary:$80,000 - $85,000

Other Forms of Compensation: Quarterly Performance Bonus Opportunity: Up to $2,500 per quarter.

Where Passion Meets Purpose - and Careers Come Alive

At Wolfgang Puck Catering, great careers are crafted the same way great food is — with passion, intention, and the right people around you. We hire for curiosity, spirit, and heart, and we invest in everything you bring to the table. Through mentorship, real development, and a clear path to leadership, we're committed to your journey — not just your job title.Come be part of something that challenges and champions you in equal measure.

I can have the best food, but if we don't have good people, it won't get you very far. — Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
• We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

I can have the best food, but if we don't have good people, it won't get you very far.

Job Summary

At Wolfgang Puck Catering, every event tells a story. As our Catering Operations Manager, you’ll help bring those stories to life by guiding teams, supporting clients, and ensuring smooth, high‑quality execution for both on‑ and off‑premise events.

This role is a great fit for a hospitality professional who enjoys leading people, coordinating details, and creating memorable experiences in a fast‑moving environment. You’ll collaborate with talented culinary partners, creative sales leaders, and trusted vendors to deliver the exceptional service Wolfgang Puck is known for.

Key Responsibilities

• Partner with clients to understand their event vision, priorities, and expectations and ensure the operational plan aligns with their goals and budget.
• Collaborate closely with WPC chefs and culinary leaders to ensure client needs are met and food is presented according to WPC standards.
• Build comprehensive front-of-house and back-of-house rental orders, including china, glassware, flatware, serving pieces, bars, kitchen equipment.
• Build kitchens from scratch for off-premise events, including planning equipment, workstations, utilities, refrigeration, cooking equipment, and scullery needs.
• Build strong relationships with rental companies and other vendors, coordinating logistics, deliveries, pickups, and onsite execution.
• Execute events ranging from 300 to 5,000 guests, maintaining WPC standards throughout planning, setup, service, and breakdown.
• Develop event staffing plans and schedules that align team strengths and experience with the specific needs of each event.
• Serve as the communication hub between Sales, Culinary, Staffing, Captains, Vendors, and Clients, ensuring all teams have the information needed to execute successfully.
• Manage event timelines, production schedules, load-ins, load-outs, staffing, rentals, and onsite logistics.
• Anticipate operational challenges and develop solutions before and during events.
• Support financial processes, including budgeting, labor planning, contract tracking, cost management, and post-event reviews.

What We’re Looking For

• 3–5 years of leadership experience in catering, luxury hospitality, fine dining, event operations, or a related environment.
• Strong background in off-premise catering and large-scale events.
• Demonstrated ability to successfully execute events ranging from 300 to 5,000 guests.
• Experience leading teams in high-volume, high-touch hospitality environments.
• Strong understanding of event operations, including staffing, rentals, timelines, logistics, setup, service, and breakdown.
• Experience building temporary kitchens and production spaces from scratch.
• Strong knowledge of catering equipment, service equipment, and event production needs.
• Ability to develop effective labor plans and staffing schedules.
• Comfortable managing multiple events, timelines, vendors, and client expectations simultaneously.
• Strong communication, organization, and relationship-building skills.
• Confidence collaborating with culinary leaders, sales teams, vendors, and clients.
• Ability to work with budgets, labor planning, and basic financial reporting.
• Strong attention to detail with the ability to see both the big picture and the small details that impact event execution.
• A passion for creating meaningful client experiences and contributing to the growth and success of the organization.

Wolfgang Puck Catering is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_WPC.pdf