Catering Operations Manager

Compass Group USA; Dallas (TX); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

CULINAIRE, part of Compass Group USA, seeks an Event Operations Manager to lead on-site and off-site event execution with strong client-facing and budgeting capabilities. You will coordinate chefs, staff and vendors, ensuring services meet client expectations and financial targets.

The role requires excellent attention to detail, multi-tasking, and superior communication to manage diverse events and ensure guest satisfaction across a range of venues.

Qualifications

• Demonstrated leadership in managing people, events and guest experience.
• Strong organization, time management and team motivation skills.
• Ability to communicate effectively with clients, management and staff.
• Experience with budgeting, P&L, labor and forecasting in hospitality.

Responsibilities

• Consult clients on scope, menu, budget and collateral for successful events.
• Plan menus in collaboration with clients and chefs.
• Coordinate and execute events within established parameters.
• Recruit, interview, train and lead staff for events.
• Lead and motivate the catering team; plan staff and event schedules.
• Maintain accurate financial and administrative records.
• Serve as liaison between Sales, Chefs, Staffing, Vendors and Clients.
• Review contracts and ensure service delivery meets requirements.
• Evaluate events for performance and quality, resolve issues and payments.

Skills

Leadership

Budgeting

P&L management

Client communication

Staffing

Event planning

Detail orientation

Multi-tasking

Independent work

Job description

Position Title: Event Operations Manager

Pay Grade: 13

Reports To:

Salary: $65,000 to $75,000

CULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing arts centers, restaurants, and special event venues. While our portfolio is diverse, the one constant in every operation that we manage is our total commitment to our associates to put their career path, safety and success as our top priority, as well as to provide sophisticated, delicious food and warm service to our guests.

The Event Operations Manager holds duties related to successful execution and coordination for on and off premise Company events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors.You will be expected to have excellent client skills in presentation and marketing ability.

Key Responsibilities:

• Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
• Plans menus in consultation with the clients and chefs
• Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
• Recruits, interviews, selects, and trains permanent and casual staff
• Organizes, leads and motivates the catering team
• Plans staff and event schedules
• Maintains and develops accurate financial and administrative records
• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
• Assesses contract requirements and ensure satisfaction with the services delivered
• Performs final review and assessment of catering events to determine if they meet performance and quality standards
• Resolves customer concerns and ensures timely customer payment

Preferred Qualifications:

• Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
• Strong organization, time management and team motivation skills are essential for success in this role
• Ability to work independently with little direct supervision
• Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
• Ability to respond effectively to continuously changing demands
• Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
• Effective use of discretion to problem solve in a fast-paced environment
• Ability to establish credibility with senior culinary professionals
• Human Resource experience including hiring, training, mentoring and development
• 3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment)
• The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business

Culinaire is a member of Compass Group USA

Associates at Culinaire are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Culinaire maintains a drug-free workplace.

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth

Job Segment: Event Planning, Food Service, Chef, Culinary, Catering, Hospitality