Catering Operations Manager

SOCIAL EXPRESS CATERING & MEAL PREP; Atlanta (GA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Performance bonus opportunity

Real leadership opportunity

Strong culture of excellence

Job summary

A fast-growing catering company in Metro Atlanta is seeking an experienced Operations Manager to oversee kitchen production, dispatch, and daily operations. The ideal candidate will lead a high-volume kitchen team, ensuring quality standards, effective communication, and efficient operations. With a focus on KPIs like on-time dispatch and staff accountability, this role demands a hands-on leader who thrives in a dynamic environment. Competitive pay and a performance bonus are offered.

Qualifications

• 3+ years of leadership experience in a high-volume kitchen or food production environment.
• Strong ability to manage people, time, and deadlines under pressure.
• Comfortable working early mornings and being hands-on daily.

Responsibilities

• Lead daily kitchen operations including prep, production, and dispatch.
• Manage staff scheduling, labor efficiency, and maintain quality standards.
• Train and hold staff accountable for performance.

Skills

Leadership in high-volume kitchen

Time management

Communication skills

Organizational skills

Education

ServSafe Manager certification (or willingness to obtain)

Job description

Overview

Operations Manager – Catering & Meal Production (Full-Time)

Social Express Catering & Meal Prep (SECMP) | Metro Atlanta, GA Pay: $50,000–$55,000/year (based on experience) + performance bonus opportunity Schedule: Full-time | Early mornings required | Some weekends/evenings as needed Location: On-site (Metro Atlanta)

About Us

Social Express Catering & Meal Prep (SECMP) is a high-volume catering and meal production company serving Metro Atlanta. We are known for consistent execution, strong leadership, and delivering cultural culinary experiences at scale. We’re growing fast and looking for a seasoned Operations Manager to help run the day-to-day.

Position Overview

We’re hiring a hands-on Operations Manager to lead kitchen production, packing, dispatch, and daily team accountability. This role is ideal for an experienced operator who can bring structure, enforce standards, and keep the kitchen running smoothly without chaos.

This is not a desk role — you will be on the floor leading production and ensuring everything is executed on time.

Responsibilities

• Lead daily kitchen operations: prep, production, packing, staging, load-out, and reset
• Run pre-shift huddles, assign stations, and manage timelines to ensure deadlines are met
• Maintain quality standards for portioning, packaging, labeling, and accuracy
• Oversee daily dispatch and driver readiness to ensure on-time deliveries
• Maintain inventory readiness (food, packaging, disposables) and reduce waste
• Enforce food safety, sanitation, and operational compliance standards
• Schedule staff, manage labor efficiency, and control overtime through planning
• Train, coach, and hold staff accountable for performance and reliability
• Support catering/event readiness by ensuring Chef Jarvis has what’s needed (Chef leads day-of execution)
• Track daily performance metrics and provide updates to leadership

What We’re Looking For

• Required:
• 3+ years of leadership experience in a high-volume kitchen, meal prep, catering, or food production environment
• Strong ability to manage people, time, and deadlines under pressure
• Organized, firm, and consistent leadership style
• Excellent communication and follow-through
• Comfortable working early mornings and being hands-on daily
• Preferred:
• ServSafe Manager certification (or willingness to obtain)
• Experience managing delivery logistics/dispatch operations
• Experience implementing SOPs and basic KPI tracking

Performance Expectations (KPIs)

• On-time production and dispatch execution
• Accuracy in packing and order fulfillment
• Strong cleanliness and food safety compliance
• Reliable staffing coverage and team accountability
• Reduced waste and better labor efficiency over time

Why Join SECMP

• Fast-growing company with real leadership opportunity
• You’ll have ownership of daily operations and make a real impact
• Strong culture of excellence, accountability, and execution