Catering Operations Director: Lead Events & Growth

Brown University; Providence (RI); On-site; USD 110,000 - 140,000; Full time

Job summary

Brown University is seeking an Assistant Director of Catering Operations to oversee planning and organization of the Brown Dining catering division. You will lead a team of managers, supervisors, and union staff, promoting collaboration and accountability while delivering high-quality service and diverse menu packages.

In this role, you will partner with OUC and the Communications and Outreach Manager to market services, manage the budget, and offer competitive pricing.

Qualifications

• 3-5 years’ progressive professional experience in food service, restaurant/catering, or project management.
• Successful record of accomplishment managing in a union environment strongly preferred.
• Bachelor’s degree in Hotel, Restaurant and Institutional Management, Food Service Management, or related discipline or equivalent combination of education and professional experience.

Responsibilities

• Oversee planning and organization of Brown Dining catering division.
• Lead a team of managers, supervisors, and union employees.
• Market Brown Dining catering services in collaboration with OUC and Communications and Outreach Manager.
• Maintain oversight of budget and ensure competitive pricing.
• Develop programs that increase community engagement and sales.
• Analyze sales and revenue data to evaluate success of projects and programs.
• Mentor and lead managers through open dialogue and set standards for staff accountability.
• Ensure staff are trained in safety, compliance, and quality standards.
• Coordinate events, tastings, and staffing for high-profile events.
• Build strong internal communications and manage conflicts to maintain a positive environment.

Skills

Leadership

Team management

Communication

Budget management

Problem-solving

Organization

Relationship-building

Negotiation

MS Office

Catering software

Culinary knowledge

Food safety knowledge

Education

Bachelor’s degree in Hotel/Restaurant/IR Management

Tools

MS Word

MS Excel

Catering/event software

Job description

Brown University is seeking an Assistant Director of Catering Operations to oversee planning and organization of the Brown Dining catering division. You will lead a team of managers, supervisors, and union staff, promoting collaboration and accountability while delivering high-quality service and diverse menu packages.

In this role, you will partner with OUC and the Communications and Outreach Manager to market services, manage the budget, and offer competitive pricing.