Catering Manager - Embassy Suites by Hilton San Francisco Airport Oyster Point

Hilton; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Sales Incentive Plan (SIP) with 20% of

Quarterly bonus eligibility

Job summary

Hilton San Francisco is seeking a Catering Manager to lead planning and execution of memorable catered events, delivering warmth and hospitality to every guest. You will design menus, coordinate pre- through post-event activities, and act as the main point of contact for clients and internal teams.

The role emphasizes growing business with corporate and social accounts, crafting outstanding experiences, and coaching staff to maintain top-tier service standards in a fast-paced hotel environment.

Qualifications

• Experience in catering or hospitality event management preferred.
• Ability to design menus and catered experiences.
• Strong communication and customer service skills.

Responsibilities

• Grow catering market segments: solicit new client relationships, develop proposals, and negotiate contracts to close new business.
• Cultivate client relationships: maintain connections with corporate and social accounts to secure repeat business.
• Create exceptional experiences: design creative menus and catered events that maximize revenue and elevate guest experience.
• Oversee event coordination: manage documentation and transitions across pre-event, event, and post-event phases; serve as primary client contact.
• Guide team performance: communicate requirements, provide direction, and coach to ensure high-level service.

Skills

Client relationship management

Proposal development

Contract negotiation

Event coordination

Team coaching

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Catering Manager , you're not just overseeing the planning and execution of catered events - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Sales Incentive

Hilton offers a best-in-market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.

Here's what you'll do during a typical day:

• Grow catering market segments: Solicit new client relationships, develop proposals, and negotiate contracts to close new business
• Cultivate client relationships: Maintain strong connections with existing corporate and social accounts to secure repeat business
• Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the guest experience
• Oversee event coordination: Manage event documentation, facilitate seamless transitions throughout the pre-event, event, and post-event phases of events, and serve as the primary client contact to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.