Catering Lead - Lead Memorable Events & Service

panerabread; Richmond (VA); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Team tips

Free meals

Flexible scheduling

Paid vacation

Sick time

Holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401(k) match

Career advancement

Tuition discounts

Perks & rewards

Team assistance

Job summary

Panera Bread in Richmond, VA is seeking a Catering Lead to manage and produce catering orders with warm, friendly service. You will ensure timely deliveries and follow-ups, while upholding health and food safety standards.

The role emphasizes proactive guest communication, local business outreach, and building a culture of warmth and trust. Flexibility with hours including nights and weekends is required.

Qualifications

• Minimum age 18 years.
• Food safety understanding and practice training (Food Handler's Card, as required by law).
• Must have own vehicle for delivering orders and an acceptable driving record.
• Flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull up to 50 pounds.
• Ability to stand and walk for up to 3 hours.

Responsibilities

• Manage and produce catering orders for our guests.
• Create memorable experiences with warm, friendly service and proactive follow-ups to ensure guest satisfaction.
• Assist with delivering orders to guests' events.
• Strictly adhere to health and food safety standards.
• Maintain Panera's standards for craveable food quality.
• Build excitement and interest in Panera's products and services.
• Market Panera Catering to local area businesses, schools and events.
• Assist and support Managers and Team Members as needed.
• Help build a Culture of warmth, belonging, growth, and trust.

Skills

Effective communication

Customer service

Time management

Self-starter

Organizational skills

Education

Food Handler's Card

Job description

Panera Bread in Richmond, VA is seeking a Catering Lead to manage and produce catering orders with warm, friendly service. You will ensure timely deliveries and follow-ups, while upholding health and food safety standards.

The role emphasizes proactive guest communication, local business outreach, and building a culture of warmth and trust. Flexibility with hours including nights and weekends is required.